Cisco Webex
Cisco Webex is a hands-on course in running online meetings and training with the Webex App, from setting up audio and video, scheduling secure meetings and running the room as host to Slido polls, breakout sessions and recordings with AI Assistant summaries. It suits staff who run online meetings, trainers and secretaries who schedule meetings for others.
- Duration6 hours · 1 days
- FormatOnsite / live online
- Next roundOn request
- CertificateIncluded
Course overview
Online meetings are now part of everyday work in every organisation, from team meetings and customer calls to staff training. Yet meetings still stumble because the audio is unclear, the organiser does not know how to run the room, uninvited people get in, or nobody can find the recording and summary afterwards. A good tool only helps when people set it up and use it properly.
This course shows learners how to use Cisco Webex through the current Webex App, from installing it and setting up audio and video, scheduling meetings with the right security settings and running a meeting as host, to sharing the screen and a whiteboard, engaging attendees with Slido and breakout sessions, recording meetings and using AI Assistant summaries, using Webex on mobile and following up in spaces. The day ends with a workshop that runs a simulated online training session. (1 day, 6 hours, Beginner level.)
What you’ll gain
- Understand the parts of the Webex App and how the different plans compare
- Install the app, set up audio and video, and join meetings from the app or a browser
- Schedule meetings and apply security settings such as passwords and the lobby
- Run a meeting as host and share the screen, files and a whiteboard
- Use Slido, breakout sessions and other tools to engage attendees
- Record meetings and use AI Assistant summaries where your organisation has enabled them
- Use Webex on mobile and follow up in spaces after the meeting
Who this course is for
- Staff and team leads who run or join online meetings in Webex
- HR teams and trainers who run online classes
- Secretaries and coordinators who schedule meetings for executives
- Individuals and organisations starting to use Webex
Prerequisites
- Comfortable using a computer and the internet
- An email address to sign up for or sign in to Webex
- A Webex account from your organisation, or a Webex Free account created before the training day
- Able to install apps on a laptop and a phone
Curriculum
Course Details
This is the 2026 edition of the Cisco Webex course. It runs for 1 day, 6 hours (09:00-16:00), hands-on in each learner's own Webex account, at Beginner level. The content has been rewritten for the current Webex App in place of the old browser plug-in, adding meeting security settings, Slido, the whiteboard, breakout sessions, transcription and AI Assistant summaries, and spaces. Learners use their organisation's Webex account or a Webex Free account, which limits meeting length and some features. Learners take home the course handbook, practice files and an online meeting checklist.
Day 1: Online Meetings and Training with the Webex App
Section 1 Getting to Know the Webex App and Its Plans
- The Webex App: meetings, messaging and spaces in one app
- How meetings and webinars differ, and when to use each
- The Webex Free plan compared with organisation plans, and their time and feature limits
- Joining from the desktop app, a browser and a phone
Section 2 Lab: Installing the App and Setting Up Audio and Video
- Install the Webex App, sign in and set up your profile
- Choose the microphone, speaker and camera, and test them before joining
- Remove background noise and set a virtual background
- Lab: set up your devices and join a test meeting
Section 3 Lab: Scheduling Meetings and Security Settings
- Schedule a meeting from the Webex App and use your Personal Room
- Invite attendees, set up recurring meetings and send links through your calendar
- Passwords, the lobby and locking the meeting against outsiders
- Lab: schedule a team meeting with security settings and send the invitation
Section 4 Lab: Running a Meeting as Host
- The meeting controls and the More options menu
- Admit people from the lobby, mute attendees and remove someone from the meeting
- Assign a cohost and pass the presenter role
- Lab: take turns as host and cohost and manage attendees
Section 5 Lab: Sharing the Screen, Files and a Whiteboard
- Share the whole screen, a single app or part of the screen
- Share video with sound, and share a presentation
- Send files and messages in the meeting chat
- The whiteboard for brainstorming together
- Lab: present your work and brainstorm on a whiteboard
Section 6 Lab: Engaging Attendees with Slido and Breakout Sessions
- Reactions and raise hand for attendees
- Slido: run polls and take questions with Q&A during the meeting
- Breakout sessions: split into small groups, set a timer and bring everyone back
- Lab: run a poll, then split into groups for an activity
Section 7 Lab: Recording Meetings and AI Assistant
- Recording options, and finding the recording after the meeting
- Closed captions and the meeting transcript
- AI Assistant: meeting summaries, action items and recording chapters
- Review and edit the summary before sharing, and limits set by your plan and policy
- Lab: record a meeting, then open the recording and summary
Section 8 Lab: Webex on Phones and Tablets
- Install the Webex app on iOS or Android and join a meeting
- Mobile meeting controls, sharing the screen and joining breakout sessions
- Move a meeting between your laptop and phone without dropping out
- Lab: start a meeting on the laptop and carry on from the phone
Section 9 Spaces, Following Up After Meetings and Troubleshooting
- Spaces: chat, share files and follow up on team work after the meeting
- Starting a meeting from a space, and the limits of space meetings
- Using Webex for staff training and online classrooms
- Fixing common problems: no sound, camera not working and an unstable connection
Section 10 Workshop: A Simulated Online Training Session
- Workshop: plan and schedule a training session with security settings
- Take turns as host to present, run polls and split into breakout groups
- Record, summarise and pass the files to attendees through a space
- Wrap up with a checklist for before, during and after an online meeting
Schedule & training options
For individuals — public rounds
No public rounds are open right now. Join the waiting list and we will contact you first when the next round opens, or ask us on LINE. Or call 02-570-8449 or 088-807-9770
For organisations — in-house / private
- Tailor the content to your team’s tools and projects
- Your dates, at your office or live online
- Quotation with tax ID for procurement
Instructors
Frequently asked questions
How do you schedule an online meeting in Webex?
Open the Webex App, go to Meetings and choose to schedule a meeting. Enter the title, date and time and the attendees' email addresses, set security options such as a password and making outside guests wait in the lobby, then save. Attendees receive an invitation with the link, or you can use your Personal Room as a standing room for instant meetings.
How do you share your screen or a document during a Webex meeting?
Select Share in the meeting controls and choose the whole screen, a single app or part of the screen. When sharing a video, choose to share the sound as well. Documents can be sent through the meeting chat, and the whiteboard lets everyone write and draw together.
How do you record a Webex meeting?
The host, or someone given permission, selects Record in the meeting controls, and can choose how to record under Recording options. After the meeting the recording appears in the account's Recordings list. Where the organisation has enabled AI Assistant, the host also receives a meeting summary, action items and a transcript, which should be reviewed and edited before sharing.
Who is the Cisco Webex course for, and what should I know beforehand?
It suits staff and team leads who run or join online meetings, HR teams and trainers who run online classes, secretaries who schedule meetings, and organisations starting to use Webex. You should be comfortable with a computer and the internet, have an email address to sign in with, and have an organisation Webex account or a Webex Free account set up before the training day.
What will I be able to do after the Cisco Webex course?
You will be able to set up audio and video, schedule meetings with security settings, run the room as host, share the screen and a whiteboard, run polls and Q&A with Slido, split attendees into breakout sessions, record meetings and use AI Assistant summaries, and use Webex on mobile. Participants who complete the training receive a Certificate of Completion with its own number, which can be verified online.
What equipment do I need for the Cisco Webex course?
Bring a Windows or macOS laptop with a camera, microphone and headset that can run the latest Webex App, with an internet connection stable enough for video meetings. If you have an iOS or Android phone or tablet, install the Webex app as well so you can practise moving a meeting between devices, and set up your Webex account in advance.