Microsoft Tools · MIC-25

Using Microsoft 365 Apps

Using Microsoft 365 Apps is a course in the everyday apps and services of Microsoft 365, from installing the Microsoft 365 apps and organising email and calendars in Outlook to storing and sharing files with OneDrive, meeting in Microsoft Teams and working together on SharePoint. It suits office staff, teachers, lecturers and IT teams.

Updated
From 5,310 THB / person 5,900 −10% excl. VAT 7% · group rates available
PDFDownload the course outline
  • Duration12 hours · 2 days
  • FormatOnsite / live online
  • Next round24–25 Dec 26
  • CertificateIncluded

Course overview

Many organisations have switched on Microsoft 365, yet most staff still use only email, Word and Excel the old way. Files travel back and forth as attachments, several versions get mixed up, meetings are arranged in private chats, and people are unsure whether a document belongs in OneDrive, Teams or SharePoint. Microsoft 365 brings office apps and cloud services together under one account, and used well it lets a team work on a single set of files, find information quickly and share work safely.

This course takes you through the Microsoft 365 apps and core services step by step, from account security and installing the apps to managing email, calendars and tasks in Outlook and storing and sharing files with OneDrive, then on to chats, channels and meetings in Microsoft Teams, collaboration on SharePoint, permissions and editing documents together. It finishes with a workshop that sets up a team workspace from scratch. (2 days, 6 hours per day, 12 hours in total, Beginner level.)

What you’ll gain

  • Understand the services in Microsoft 365 and choose the right tool for each job
  • Protect your account with multifactor authentication
  • Install and use the Microsoft 365 apps on the desktop and on the web
  • Organise email, calendars, contacts and tasks in Outlook
  • Store, share and recover files with OneDrive safely
  • Communicate and meet online with Microsoft Teams
  • Collaborate on SharePoint team sites and set permissions correctly

Who this course is for

  • Office staff whose organisation already uses Microsoft 365 and who want to get more from it
  • Teachers, lecturers and staff in schools and universities with Microsoft 365 accounts
  • Team leaders who want to organise their team's documents and meetings
  • IT staff who introduce Microsoft 365 to users in their organisation

Prerequisites

  • Able to use a computer, Windows or macOS, and the internet
  • Able to use Word or Excel for basic tasks
  • A work or school Microsoft 365 account with access to Outlook, OneDrive, Teams and SharePoint
  • Permission to install software on your computer, or the Microsoft 365 apps installed before the course

Curriculum

Course Details

This is the 2026 edition of the Using Microsoft Office 365 course. It runs for 2 days, 6 hours per day (12 hours in total, 09:00-16:00), as lectures with labs on each learner's own Microsoft 365 account, at Beginner level. The content has been rewritten for the current Microsoft 365, using the new Outlook and Outlook on the web in place of Outlook Web App, dropping retired services such as Lync Online and Office on Demand, and adding multifactor authentication, permission-controlled sharing links, Loop components and Planner. Learners use their own work or school Microsoft 365 account and take home the course handbook, sample files and a team file-sharing checklist.

Day 1 Your Own Email, Calendar and Files

Section 1: Microsoft 365 Overview and Account Security

  • From Office 365 to Microsoft 365, and signing in at microsoft365.com
  • The core services: Outlook, OneDrive, Teams, SharePoint, Planner and Forms
  • Multifactor authentication (MFA) with Microsoft Authenticator
  • Workshop: explore the services your organisation has switched on

Section 2: Lab: Installing and Using the Microsoft 365 Apps

  • How Microsoft 365 Apps for enterprise differs from one-off Office licences
  • Installing from the Install apps page and how many devices you can use
  • Desktop, web and mobile apps, with AutoSave to OneDrive
  • Lab: install, sign in and open the same file on the desktop and on the web

Section 3: Lab: Managing Email in Outlook

  • The new Outlook for Windows, Outlook on the web and classic Outlook
  • Focused Inbox, folders, categories, flags and rules that sort email automatically
  • Searching email, signatures, automatic replies and attaching files as links
  • Lab: set up rules and categories for your own mailbox

Section 4: Lab: Calendars and Scheduling Meetings

  • Creating appointments, recurring events and reminders
  • Scheduling meetings with the Scheduling Assistant, booking rooms and adding a Teams meeting link
  • Sharing your calendar and opening colleagues' calendars
  • Lab: schedule a team meeting with a room and an online meeting link

Section 5: Lab: Contacts and Tasks

  • People: adding contacts, grouping them and creating contact lists
  • Turning flagged email into tasks in Microsoft To Do
  • My Day and My Tasks for planning the working day
  • Lab: build a weekly task list from the email you receive

Section 6: Lab: Storing and Sharing Files with OneDrive

  • Syncing with Files On-Demand and backing up important folders
  • Sharing links with chosen recipients, view or edit rights and expiry dates
  • Version history, restoring from the recycle bin and removing sharing you no longer need
  • Lab: share a work folder with the team, then restore an earlier version of a file
Day 2 Teamwork in Teams and SharePoint

Section 7: Lab: Chats and Channels in Microsoft Teams

  • Chats, group chats, teams, and standard, private and shared channels
  • Posts, replies, @mentions and notification settings
  • The Files tab and files stored in SharePoint
  • Lab: create a department team with channels for each area of work

Section 8: Lab: Online Meetings in Teams

  • Setting up the lobby and organiser and presenter roles
  • Sharing your screen or a window, PowerPoint Live and breakout rooms
  • Recording and transcribing meetings (subject to your organisation's policy)
  • Lab: run a practice meeting with a presentation and a recording

Section 9: Lab: SharePoint Team Sites

  • Team sites, Microsoft 365 groups and teams in Teams
  • Document libraries, folders, columns and views
  • News posts and team pages
  • Lab: organise the team's document library with columns and views

Section 10: Lab: Permissions and Safe Sharing

  • Owner, member and visitor permissions on a site
  • Sharing files with external people and what to watch out for
  • Sensitivity labels where your organisation has enabled them
  • Lab: check the permissions on a library and adjust sharing appropriately

Section 11: Lab: Co-editing, Loop and Planner

  • Editing Word, Excel and PowerPoint files together, with comments and @mentions
  • Loop components in Teams chats and Outlook email
  • Planner in Teams: plans, buckets and tracking tasks
  • Lab: plan a small project in Planner and edit a document together

Section 12: Workshop: Setting Up a Team Workspace

  • Workshop: set up a team with channels, a document library and a plan
  • Move shared attachments into one place as links and create a survey with Microsoft Forms
  • An overview of Copilot in Microsoft 365 for those who have a licence
  • A checklist of working agreements for the team

Schedule & training options

For individuals — public rounds

24–25December
Classroom24–25 Dec 26
20 seats left
4–5February
Classroom4–5 Feb 27
20 seats left
1–2April
Classroom1–2 Apr 27
20 seats left
1–2June
Classroom1–2 Jun 27
20 seats left
16–17August
Classroom16–17 Aug 27
20 seats left
11–12October
Classroom11–12 Oct 27
20 seats left
16–17December
Classroom16–17 Dec 27
20 seats left

For organisations — in-house / private

  • Tailor the content to your team’s tools and projects
  • Your dates, at your office or live online
  • Quotation with tax ID for procurement
Corporate training quote

Instructors

Frequently asked questions

How is Microsoft 365 different from a one-off purchase of Microsoft Office?

A one-off Office licence, such as Office 2024, is paid for once, runs on the computer where it is installed and receives security fixes only. Microsoft 365, formerly Office 365, is a subscription that combines the Microsoft 365 apps such as Word, Excel and PowerPoint, which keep gaining new features, with cloud services such as Exchange Online email, OneDrive, SharePoint and Teams, so you can open files and collaborate from any device.

How do OneDrive, Teams and SharePoint differ, and where should files be stored?

OneDrive is each person's own file storage, suited to work in progress or files shared with a few people now and then. SharePoint provides team or department storage, with permissions tied to the team, and files stay put when members leave. Files shared in Microsoft Teams channels are stored in that team's SharePoint site, so keep long-term team documents in Teams or SharePoint and use OneDrive for personal work.

How do you schedule a meeting and book a meeting room in Outlook?

Open the calendar in Outlook and create a new event, adding a title and the attendees. Use the Scheduling Assistant to find a time when everyone is free, then add a meeting room that your organisation has set up as a resource. For an online meeting, switch on the Teams meeting option before sending, and attendees receive an invitation with the joining link.

Who is the Using Microsoft 365 Apps course for, and what should I know beforehand?

It suits office staff whose organisation already uses Microsoft 365, teachers, lecturers and school staff, team leaders who want to organise documents and meetings, and IT staff who support users. You should be able to use a computer, the internet and Word or Excel at a basic level, and you need a work or school Microsoft 365 account with access to Outlook, OneDrive, Teams and SharePoint.

What will I be able to do after the Using Microsoft 365 Apps course?

You will be able to install the Microsoft 365 apps and protect your account with MFA, manage email, calendars and tasks in Outlook, schedule meetings and book rooms, share and recover files with OneDrive, chat and meet in Microsoft Teams, organise SharePoint document libraries with the right permissions, and co-edit documents while tracking work in Planner. Participants who complete the training receive a Certificate of Completion with its own number, which can be verified online.

Can the Using Microsoft 365 Apps course be run in-house for our team?

Yes. It can be run in-house for your team, with examples adapted to your own work, such as the teams, channels, document libraries and room booking your organisation has set up. You can request a quotation from this page, or contact us on LINE @itgenius or by phone on 02-570-8449.