Windows 11 for End Users
Windows 11 for End Users is a course in using the current Windows 11 for everyday work, from the Start menu, taskbar and Snap Layouts to managing files in File Explorer and working with Edge, Outlook, OneDrive and Copilot, plus keeping your PC secure. It suits office staff moving from Windows 10, teachers and general users.
- Duration12 hours · 2 days
- FormatOnsite / live online
- Next roundOn request
- CertificateIncluded
Course overview
Many people moved from Windows 10 to Windows 11 after Windows 10 reached the end of support in October 2025, yet they use only a small part of what it offers. Familiar menus are hard to find, arranging several windows feels clumsy, it is unclear whether files are on the PC or in OneDrive, and few people realise the old Mail app has been replaced by Outlook for Windows. Meanwhile Windows keeps adding tools such as Copilot and screen recording in the Snipping Tool through regular updates.
This course makes you confident with the current Windows 11 for everyday work: getting started and setting up Thai input, the Start menu and taskbar, arranging windows with Snap Layouts and virtual desktops, personalising the display and managing files in File Explorer. You then connect to the internet, devices and your phone, use Microsoft Edge, Outlook for Windows, OneDrive and Windows Backup, the apps that come with Windows and Copilot. It finishes with a workshop on keeping your PC secure and ready to use. (2 days, 6 hours per day, 12 hours in total, Beginner level.)
What you’ll gain
- Understand the current Windows 11, and check the version and updates on your own PC
- Set up Thai input and sign-in, and use the Start menu and taskbar confidently
- Arrange windows with Snap Layouts, virtual desktops and common keyboard shortcuts
- Manage files and folders systematically in File Explorer
- Connect Wi-Fi, Bluetooth, printers and your phone to Windows
- Use Microsoft Edge, Outlook for Windows and OneDrive in everyday work
- Use the apps that come with Windows and Copilot carefully to help with work
- Look after security, backups and storage on your PC yourself
Who this course is for
- Office staff who have recently moved from Windows 10 to Windows 11
- Teachers, lecturers and trainers who use computers for teaching and paperwork
- IT staff who teach or support users in their organisation
- Anyone who wants to use Windows 11 confidently and safely
Prerequisites
- Able to use a mouse and keyboard, copy and paste, and create files and folders
- Experience with an earlier version of Windows
- A Microsoft account or work account for Outlook and OneDrive
- A laptop running Windows 11 (your own or your company's)
Curriculum
Course Details
This is the 2026 edition of the Windows 11 Operating System course. It runs for 2 days, 6 hours per day (12 hours in total, 09:00-16:00), as lectures with hands-on labs on the learner's own PC in every topic, at Beginner level. The content has been updated for Windows 11 version 26H2, with the new Start menu, Outlook for Windows in place of the old Mail app, Windows Backup, screen recording in the Snipping Tool and Copilot. It is aimed at everyday users, distinct from Windows 11 Administration, which focuses on administration tasks. Learners use their own or their company's PC and accounts, and take home the course handbook, a keyboard shortcut sheet and a PC set-up checklist.
Day 1 Using Windows 11 Confidently and Managing Files
Section 1: Windows 11 Today
- Windows 11 version 26H2 and monthly updates
- How Home and Pro differ for users
- Windows 10 is out of support, and what changes when you move to Windows 11
- Lab: check your Windows version and look for updates on your own PC
Section 2: Lab: Getting Started and Setting Up Thai
- Signing in with a PIN and Windows Hello
- Adding the Thai language, keyboard and language switch key
- When to use Sleep, Hibernate, Restart and Shut down
- Lab: set up Thai input and the language switch key you prefer
Section 3: Lab: Start Menu, Taskbar and Quick Settings
- The new Start menu: Pinned, and All by category or grid
- Pinning apps, grouping them into folders and searching with Windows Search
- Customising the taskbar, Quick Settings and notifications
- Lab: arrange the Start menu and taskbar to suit your work
Section 4: Lab: Arranging Windows and Workspaces
- Snap Layouts and Snap Groups for several windows
- Virtual desktops to separate work by topic
- Common shortcuts with the Windows key and Alt+Tab
- Lab: set up a screen for working with a document, the web and email together
Section 5: Lab: Personalising the Display
- Background, themes, dark mode and the lock screen
- Resolution, scale and connecting a second screen
- Night light, text size and accessibility features
- Lab: connect a second screen and make it comfortable to read
Section 6: Lab: Managing Files in File Explorer
- Home, Gallery, This PC and opening several tabs
- Showing file extensions and hidden files, and different views
- Searching, copying, moving, renaming and compressing files to ZIP
- Lab: organise a work folder structure and find a lost file
Day 2 Internet, Everyday Apps and Looking After Your PC
Section 7: Lab: Internet, Devices and Your Phone
- Connecting to Wi-Fi and sharing the internet from Android or iPhone
- Bluetooth headphones and mice, and adding a printer
- Phone Link to connect your phone with Windows
- Lab: connect through your phone and print a document
Section 8: Lab: Microsoft Edge
- Tabs, tab groups, vertical tabs and InPrivate
- Favorites, history and downloading files safely
- Opening, reading and annotating PDF files
- Lab: organise tabs for research and take notes on a PDF
Section 9: Lab: Outlook for Windows and Calendar
- Outlook for Windows in place of the old Mail and Calendar apps
- Adding an account, reading, writing, attaching, replying and forwarding
- Calendar appointments and reminders
- Lab: send an email with an attachment and create a meeting
Section 10: Lab: OneDrive and Windows Backup
- Files on the PC versus files in OneDrive, and sync status
- Sharing files and setting view or edit permissions
- Windows Backup for folders, settings and the list of apps
- Lab: back up Desktop and Documents, then restore a deleted file
Section 11: Lab: Built-in Apps and Copilot
- Microsoft Store: installing, updating and uninstalling apps
- Photos for editing pictures, and the Snipping Tool for screenshots, screen recording and copying text
- Copilot to summarise and draft text, and care with data
- Installing new fonts and using them in Office
- Lab: record the steps of a task on screen to send to a colleague
Section 12: Workshop: Keeping Your PC Secure and Ready to Use
- Windows Security, Windows Update and watching for suspicious attachments
- Device encryption and keeping the recovery key safe
- Storage Sense, power mode and faster start-up
- Workshop: set up your PC against a security and readiness checklist
Schedule & training options
For individuals — public rounds
No public rounds are open right now. Join the waiting list and we will contact you first when the next round opens, or ask us on LINE. Or call 02-570-8449 or 088-807-9770
For organisations — in-house / private
- Tailor the content to your team’s tools and projects
- Your dates, at your office or live online
- Quotation with tax ID for procurement
Instructors
Frequently asked questions
Which PCs can run Windows 11, and how do I check?
Windows 11 needs a CPU that Microsoft supports, at least 4 GB of memory, at least 64 GB of storage, UEFI firmware with Secure Boot and a TPM 2.0 chip. The easiest check is Microsoft's PC Health Check app, which tells you whether the PC meets the requirements. In an organisation, let the IT team handle upgrades or new installations.
How do I use Snap Layouts to arrange windows in Windows 11?
Hover over a window's Maximize button or press Windows + Z to see layout options such as halves, thirds or quarters. Click the slot you want and Windows offers your other open windows to fill the remaining slots. The arranged windows become a Snap Group that you can bring back together from the taskbar, and you can also drag a window to the screen edge to fill half the screen.
Where has the Mail app in Windows gone, and what replaces it?
Microsoft has replaced the old Mail and Calendar apps with Outlook for Windows, which handles Outlook.com, work accounts and other supported email accounts, with the calendar in the same app. Open Outlook and add your existing accounts. If you use classic Outlook from Microsoft 365, it continues to work as before.
How do I back up files and settings in Windows 11?
Open the Windows Backup app and choose to back up important folders such as Desktop, Documents and Pictures to OneDrive, along with your settings and list of apps tied to your Microsoft account, so a new PC is easy to restore. Files deleted from OneDrive can be recovered from its online recycle bin for a limited time, and it is wise to keep another copy of important files on an external drive.
Who is Windows 11 for End Users for, and how does it differ from Windows 11 Administration?
It suits office staff moving from Windows 10, teachers and general users who want to use Windows 11 confidently and safely. You should have basic computer skills and have used an earlier version of Windows. This course focuses on everyday user tasks, whereas Windows 11 Administration covers deployment, networking, permissions, PowerShell and troubleshooting for administrators.
Can the Windows 11 for End Users course be run in-house for our team?
Yes. It can be run in-house for your team, with examples adapted to your own work, such as the settings and apps your staff use every day, or a move from Windows 10. You can request a quotation from this page, or contact us on LINE @itgenius or by phone on 02-570-8449.