AI · AIC-12

AI for Work: Transform Your Whole Organization to Work with AI

AI for Work: Transform Your Whole Organization to Work with AI is a hands-on workshop in applying ChatGPT, Codex, Gemini and Claude to each department's real work, from structured prompting and ROI-based task selection to AI workflow design and usage guidelines. It suits back-office teams, developers, IT staff and team leads, and you leave with your department's own prompt library.

Updated
From 5,310 THB / person 5,900 −10% excl. VAT 7% · group rates available
PDFDownload the course outline
  • Duration12 hours · 2 days
  • FormatOnsite / live online
  • Next roundOn request
  • CertificateIncluded

Course overview

Many organizations have already invested in AI tool licenses for their staff, only to find that actual usage is low. Most employees use AI only for general question-and-answer and never connect it to their daily work, so the return does not justify the budget. Three problems appear repeatedly in Thai organizations: not knowing which tasks should use AI, not knowing how to instruct AI (prompts that are too short and produce vague answers), and having no safety or verification framework. The AI for Work course is designed to solve all three within two

days by having each department work hands-on with their own real tasks. Learners study the strengths and selection of the four main tools - ChatGPT, Codex, Gemini and Claude - write structured prompts, choose the tasks worth applying AI to using an ROI-based criterion, design a repeatable AI workflow for their own department, and understand the risks around data, copyright and hallucination. They leave with their own department's prompt library ready to use from the very next Monday. (Hands-on training, 2 days, 6 hours per day, 12 hours in total, available Onsite, Online or Hybrid.)

What you’ll gain

  • Explain the differences and strengths of ChatGPT, Codex, Gemini and Claude, and choose the right one for each type of work
  • Write structured prompts following Role - Context - Task - Format - Constraint to get production-ready results
  • Select the tasks in their own processes that are worth applying AI to, using a measurable ROI criterion
  • Use advanced capabilities such as file analysis, reading long documents, building a Custom GPT or Project, and connecting to organizational data
  • Design a repeatable AI workflow for their own department with clear steps that can be handed to teammates
  • Identify risks around data, copyright and hallucination, and define the organization's AI usage guidelines
  • Build a prompt library and a plan to scale AI adoption within their own unit

Who this course is for

  • Track A - Office & Back Office: HR, accounting, administration, procurement and admin who want to automate documents, meeting summaries, email and Excel work
  • Track B - Developer & IT: developers, DevOps and system analysts who want a Codex workflow for writing, testing, refactoring and reviewing code
  • Track C - Executive & Team Lead: executives and department heads who want a framework for AI governance policy, ROI assessment and team measurement
  • Track D - Marketing & Content: marketing, content, creative and sales who want a system to produce content in the brand voice and analyze customer data
  • Organizations that have already invested in AI licenses but are not yet getting value, and want to raise AI adoption across the whole organization systematically

Prerequisites

  • Able to use a computer and web browser for daily work
  • No programming background required, except for Track B (Developer & IT) learners
  • At least one AI tool account (the IT Genius team helps prepare this before the training day)
  • Bring 2-3 of your own real tasks, such as documents you draft regularly, data files you must summarize, or the process that takes the most time in your week

Curriculum

Course Details

A 2-day hands-on workshop, 6 hours per day (12 hours in total). It is designed as a shared core plus role-based tracks, so all departments can train together in one class. The key principle is that learners use their own real work as the exercise throughout the course - no hypothetical cases - so the output produced in class can be used immediately. The mix is 40% lecture and live demo, 45% hands-on workshop and 15% discussion and presentation, supporting 15-30 people per class (onsite) or 20-40 per class (online).

Day 1 Foundations and Real Use of Each Tool

Section 1: Course Opening and the 2026 AI Landscape for Working People

  • AI Readiness Check: survey each learner's current level of AI use and set department goals
  • How LLMs work in simple terms, and the difference between Chat, Reasoning and Agent
  • What AI does well and what it still cannot do, to set the right expectations

Section 2: The Art of Instructing AI (Hands-on Prompt Engineering)

  • The Role - Context - Task - Format - Constraint prompt structure
  • Few-shot prompting and having AI ask questions before answering
  • Techniques to fix answers that miss the mark by refining the prompt
  • Workshop 1: write a prompt for your own real task, then refine it three times until the result is ready to submit

Section 3: ChatGPT for Office Work and Productivity

  • Custom GPTs and Projects: organizing AI assistants by task
  • Uploading files for analysis, and Advanced Data Analysis with Excel files
  • Creating reusable templates for routine work
  • Workshop 2: build a Custom GPT assistant for your own department

Section 4: Gemini for Documents and Organizational Data

  • Working with Google Workspace
  • Summarizing large volumes of documents and email, and analyzing data in Sheets
  • Processing image and video files

Section 5: Claude for Deep Analysis and High-Quality Content

  • Reading long documents and contracts, and analytical writing that keeps the organizational tone
  • Projects and Skills: setting up specialized assistants, and having AI review AI's work
  • Workshop 3: bring a real organizational document for AI to summarize, analyze and draft a reply
Day 2 Role-Based Application and Scaling Across the Organization

Section 6: Role-Based Track Session (Choose 1 Track)

  • Track A - Office & Back Office: automate HR and accounting documents, turn meetings into follow-up agendas, and build Excel formulas and macros with AI
  • Track B - Developer & IT: Codex to build features from requirements, write unit tests automatically, refactor and code review, read legacy code, and precautions on the security of AI-generated code
  • Track C - Executive & Team Lead: assessing AI ROI, defining AI usage policy, measuring and tracking team usage, and reading strategic summary reports
  • Track D - Marketing & Content: producing content in the brand voice, analyzing customer and competitor data, creating illustrations and marketing media, and planning a content calendar

Section 7: Using Multiple AI Tools Together (Multi-model Workflow)

  • Criteria for choosing the right tool for the job
  • Handing work off between tools
  • Real workflow examples that use 3-4 tools in a single job

Section 8: Design Your Own Department's AI Workflow

  • Breaking a process into steps and identifying where AI can help
  • Placing human-in-the-loop checkpoints and measuring the time saved
  • Workshop 4 (group work): each department designs one AI workflow of its own with an estimate of the time saved

Section 9: Risk, Security and Ethics of Using AI

  • What data must never be entered into AI, and the privacy settings of each platform
  • Handling hallucination and how to verify facts
  • Copyright issues of AI-generated work and compliance with PDPA

Section 10: Presenting the Work and the Organizational Scaling Plan

  • Each group presents its designed AI workflow and receives practical per-group feedback from the instructor
  • Building a central prompt library and appointing an AI Champion for each department
  • A 30-60-90 day scaling plan, post-training follow-up channels, and certificate presentation

Schedule & training options

For individuals — public rounds

No public rounds are open right now. Join the waiting list and we will contact you first when the next round opens, or ask us on LINE. Or call 02-570-8449 or 088-807-9770

For organisations — in-house / private

  • Tailor the content to your team’s tools and projects
  • Your dates, at your office or live online
  • Quotation with tax ID for procurement
Corporate training quote

Instructors

Frequently asked questions

How do you write a prompt using Role, Context, Task, Format and Constraint?

Start by giving the AI a role, such as an experienced HR officer, then provide context: who the work is for and what information it draws on. State the task and the result you want, specify the format, such as a table, bullet points or an email, and add constraints such as length, tone or things to avoid. If the output misses the mark, refine one element at a time or attach a good example, known as few-shot prompting.

How do ChatGPT, Gemini, Claude and Codex differ, and which suits which kind of work?

ChatGPT is a broad general-purpose assistant that can analyse data files and host Custom GPTs for specific jobs. Gemini works closely with Google Workspace apps such as Gmail, Docs and Sheets. Claude is strong at reading long documents and at writing that needs careful reasoning, while Codex is OpenAI's coding tool for writing, testing and reviewing code. In practice, choose by the type of task and the systems your organisation already uses rather than relying on a single tool.

What is AI hallucination, and how do you guard against it at work?

Hallucination is when an AI gives an answer that sounds convincing but is untrue, such as invented figures, names or references, because a language model predicts likely text rather than checking facts. Reduce the risk by giving the AI real documents or data to work from, asking it to cite sources or say when it does not know, and having a person check key figures and facts before anything is sent.

Who is the AI for Work course for, and what should I know beforehand?

It suits HR, accounting, administration and procurement staff who want to cut document work, developers and IT teams who want to use Codex for coding, executives and department heads setting AI policy, and marketing or sales teams. You need to be comfortable using a computer and web browser for daily work. No programming knowledge is needed, except for those on the developer and IT track.

What will I be able to do after the AI for Work course?

You will be able to choose between ChatGPT, Codex, Gemini and Claude for each task, write structured prompts that produce work-ready output, select tasks worth handing to AI using ROI criteria, and design a repeatable AI workflow for your department, leaving with your own prompt library and data-risk guidelines. Participants who complete the training receive a Certificate of Completion with its own number, which can be verified online.

What should I prepare for the AI for Work course?

Bring two or three pieces of your own real work, such as documents you draft regularly, data files you have to summarise, or the process that takes up most of your week, because the course uses your own tasks as the exercises throughout. You also need at least one AI tool account, which the IT Genius team helps you set up before the training.