Google Workspace for Business
Google Workspace for Business is a course in using Google Workspace for teamwork, covering Gmail, Calendar, Drive, Docs, Sheets, Slides, Forms, Meet and Chat, from sharing files safely to turning data into reports and using Gemini with care. It suits office staff, administrative teams, team leaders and small business owners who work together in the cloud.
- Duration12 hours · 2 days
- FormatOnsite / live online
- Next roundOn request
- CertificateIncluded
Course overview
Many teams still email attachments back and forth until nobody knows which file is the latest, arrange meetings through several chat apps and collect survey answers on paper. Google Workspace brings Gmail, Calendar, Drive, Docs, Sheets, Slides, Forms, Meet and Chat together in one cloud suite, so everyone can edit the same document at the same time, see its edit history and reach their work from any device. With sharing and permissions set up correctly, the team works faster and its data is safer.
This course starts with accounts and security settings, using Gmail professionally, scheduling with Calendar and Tasks, storing and sharing files on Google Drive, writing documents together in Google Docs, and meeting through Meet and Chat. Learners then manage and analyse data in Google Sheets, present with Google Slides, collect data with Google Forms and learn to use Gemini in Workspace safely, finishing with a workshop that builds a team workflow from an intake form to a summary report. (2 days, 6 hours per day, 12 hours in total, Beginner level.)
What you’ll gain
- Understand the apps in Google Workspace and secure an account with 2-Step Verification
- Manage email, contacts, calendars and tasks in an organised way
- Store files on Google Drive and set sharing permissions correctly
- Write, review and comment on documents together in Google Docs
- Manage, analyse and present data with Google Sheets and Google Slides
- Build online forms and quizzes with Google Forms and summarise the results in Sheets
- Use Gemini to help draft and summarise work while taking care with organisational data
Who this course is for
- Staff in organisations that use Google Workspace or are moving to it
- Administrative and HR staff and team leaders who coordinate and track work together
- Small business owners who want cloud tools for teamwork
- Teachers, lecturers and students who use Google services for teaching and learning
Prerequisites
- Able to use a Windows or macOS computer and the internet
- Some experience of using email
- A Google Workspace account from work or school, or a personal Google account for practice
Curriculum
Course Details
This is the 2026 edition of the Google Document and Cloud for business course. It runs for 2 days, 6 hours per day (12 hours in total, 09:00-16:00), as lectures with labs in which learners work together on shared files, at Beginner level. It has been renamed Google Workspace to match the current name of the service, and adds account security settings, permission-based sharing, smart chips, appointment schedules, Meet, Chat and Gemini in Workspace. Learners use their own accounts, and some features depend on the plan their organisation uses. Learners take home the course handbook, sample templates and the team workflow they build in the workshop.
Day 1 Communicating, Storing Files and Writing Documents Together
Section 1: Lab: Getting to Know Google Workspace and Securing Your Account
- The main Google Workspace apps, and how an organisation account differs from a personal Google account
- 2-Step Verification, passkeys and checking account security
- Language and profile settings, and access on mobile devices
- Lab: turn on 2-Step Verification and review the devices signed in to your account
Section 2: Lab: Using Gmail Professionally
- Labels, filters and searching email with conditions
- Templates, Schedule Send, signatures and out-of-office replies
- Share large files as Google Drive links instead of attachments
- Lab: set a filter that sorts customer email into a label and create a reply template
Section 3: Lab: Contacts, Calendar and Tasks
- Group contacts with labels and email a whole group
- Create events, invite guests and share calendars with set permissions
- Appointment schedules that let others book time with you
- Lab: create a team calendar and a booking page, with follow-up items in Tasks
Section 4: Lab: Google Drive and Sharing Safely
- Organise folders, upload, search and restore files from the bin
- Viewer, Commenter and Editor permissions, and restricted link sharing
- Shared drives for team files, and Drive for desktop
- Version history and working offline
- Lab: set up a team folder structure and review the permissions on files shared outside
Section 5: Lab: Working Together in Google Docs
- Create documents from templates, headings and a table of contents
- Smart chips for people, files, dates and calendar events
- Suggesting mode, comments and assigning tasks through comments
- Version history, and converting files to and from Microsoft Word and PDF
- Lab: write meeting minutes together and assign follow-up tasks in the document
Section 6: Lab: Meeting and Communicating with Meet and Chat
- Create a Google Meet meeting from Calendar and share your screen
- Meeting tools such as captions, breakout rooms and recording (depending on the plan)
- Google Chat for one-to-one messages and spaces for team work
- Lab: hold an online meeting with other learners and post the summary in a team space
Day 2 Managing Data, Presenting and Using AI Safely
Section 7: Lab: Managing Data in Google Sheets
- Enter and format data, and the basic formulas SUM, AVERAGE, IF and COUNTIF
- Convert a range into a table and create drop-downs with data validation
- Sort, filter and filter views that do not disturb other users
- Lab: build a team task tracker with a status chosen from a list
Section 8: Lab: Analysing Data with Pivot Tables and Charts
- Pivot tables that summarise data by category and period
- Charts and conditional formatting
- Protect ranges, and set notifications when changes are made
- Download as Excel and import Excel files the right way
- Lab: summarise monthly expenses by department with a chart
Section 9: Lab: Presenting with Google Slides
- Build slides from a theme and keep layouts consistent
- Insert images, video and linked charts from Sheets that update with the data
- Speaker notes, presenter view and presenting through Meet
- Lab: make a monthly results deck from data in Sheets
Section 10: Lab: Forms and Quizzes with Google Forms
- Question types, required answers and response validation
- Sections, and going to a section based on the answer
- Quizzes with answer keys and points, and respondent settings
- Send responses to Google Sheets and view automatic summaries
- Lab: build a satisfaction survey and a post-training quiz
Section 11: Lab: Gemini in Workspace and Using It Safely
- The Gemini app, and Gemini in Gmail, Docs and Sheets (depending on the organisation's plan)
- Write prompts to draft email, summarise documents and structure data
- Check every result, and take care with personal data under the PDPA
- Lab: use Gemini to draft an email announcing survey results, then edit it before sending
Section 12: Workshop: A Team Workflow on Google Workspace
- Workshop: design a real workflow, such as booking a meeting room or reporting a repair
- Take requests with Google Forms and track their status in Google Sheets
- Share a team folder, schedule in Calendar and summarise the results in slides
- Review a sharing and security checklist before going live
Schedule & training options
For individuals — public rounds
No public rounds are open right now. Join the waiting list and we will contact you first when the next round opens, or ask us on LINE. Or call 02-570-8449 or 088-807-9770
For organisations — in-house / private
- Tailor the content to your team’s tools and projects
- Your dates, at your office or live online
- Quotation with tax ID for procurement
Instructors
Frequently asked questions
How do you share a Google Drive file so the team can edit it safely?
Right-click the file or folder and choose Share, enter your colleagues' email addresses and pick the right permission: Viewer can only view, Commenter can add comments and Editor can make changes. Keep the link restricted to the people you added or to your organisation rather than anyone with the link. For long-term team files, use shared drives if your plan includes them, so files are not lost when an owner leaves, and use version history to see earlier versions.
How do you create an online survey with Google Forms?
Open Google Forms, create a new form, add a title and description, then add questions using the type that fits the answer, such as multiple choice, checkboxes, drop-down or short answer. Mark required questions, split the form into sections and send respondents to a section based on their answer. Click Send to share the link, view the summary on the Responses tab and link the responses to Google Sheets for further analysis.
Can every account use Gemini in Google Workspace?
What Gemini can do depends on the type of account and the plan your organisation uses. Some plans include Gemini in Gmail but not yet in every app, and administrators can turn it on or off. In this course learners use their own accounts, and any feature an account lacks is demonstrated instead. Whenever you use AI, check the results before using them and take care with personal or confidential organisational data.
Who is the Google Workspace for Business course for, and what should I know beforehand?
It suits staff in organisations that use or are moving to Google Workspace, administrative staff and team leaders who coordinate work, small business owners, and teachers, lecturers and students. You should be able to use a computer and the internet, have used email before, and have a Google Workspace account from work or a personal Google account for practice.
What will I be able to do after the Google Workspace for Business course?
You will be able to secure your account, manage email, calendars and tasks in an organised way, share Drive files with the right permissions, write documents together in Docs, run meetings in Meet, build forms and summarise the results in Sheets, create presentations, and use Gemini carefully to help draft work. Participants who complete the training receive a Certificate of Completion with its own number, which can be verified online.
Can the Google Workspace for Business course be run in-house for our team?
Yes. It can be run in-house for your team, with examples adapted to your own workflows, such as using your department's real request forms or reports as the workshop brief. You can request a quotation from this page, or contact us on LINE @itgenius or by phone on 02-570-8449.