Microsoft Teams Management for Admins is a course in running your organisation's Teams through the Teams admin center and Teams PowerShell, covering teams, policies and assignment, external and guest access, meetings, town halls, apps and call quality monitoring. It suits system administrators, IT teams and anyone given responsibility for looking after Teams.
Once Microsoft Teams becomes the main way an organisation works, administrators must be able to say who can create teams, who can record meetings, what people outside the organisation can reach and why some meetings have choppy audio. Leaving the defaults in place leads to large numbers of duplicate teams, files leaking through guests and support that misses the real problem. The Teams admin center now has a unified Settings & policies page and policies for webinars and town halls, so administrators should review how they manage Teams to keep up with the current system.
This course starts with how Teams relates to Microsoft 365 Groups, SharePoint and OneDrive, the admin roles and deploying the new Teams client. You then manage teams through their life cycle, create policies and assign them to users or groups, configure external and guest access, control meetings, webinars, town halls, messaging and apps, use Teams PowerShell for bulk work, and monitor usage and call quality with reports and the Call Quality Dashboard. It finishes with a workshop in which you plan a set of Teams policies for an organisation. (1 day, 6 hours, Intermediate level.)
Course Details
This is the 2026 edition of the Microsoft Teams Management for Admin course. It runs for 1 day, 6 hours (09:00-16:00), as lectures with labs on a test tenant, at Intermediate level. The content follows the current Teams admin center, including the unified Settings & policies page, events policies for webinars and town halls, group policy assignment and the latest MicrosoftTeams PowerShell module, in place of the old installation and upgrade topics. It differs from Microsoft 365 OneDrive & Teams, which is for everyday users. Learners use their own or their company's test or trial tenant and take home the course handbook, sample PowerShell commands and the draft policy set from the workshop.
Day 1: Managing Your Organisation's Microsoft Teams
No public rounds are open right now. Join the waiting list and we will contact you first when the next round opens, or ask us on LINE. Or call 02-570-8449 or 088-807-9770
Every team is built on a Microsoft 365 group and has its own SharePoint site. Files shared in channels are stored in that site's document library, while private and shared channels get their own separate sites. Files shared in one-to-one or group chats are stored in the sender's OneDrive. Administrators therefore need to manage permissions and sharing in Teams and SharePoint together.
External access lets your users chat and call people in other organisations without those people joining your teams or seeing team files. Guest access invites an outside person into a team as a member, so they can use the team's channels, files and apps within the permissions you set. Use guest access only when real teamwork inside a team is needed, and review your guest list regularly.
Start with the user's call analytics in the Teams admin center to see the details of that meeting, such as the device, network and packet loss. If the problem affects many people, use the Call Quality Dashboard to look at trends by building, network or time period, then check Wi-Fi, VPN and users' audio devices in turn.
It suits Microsoft 365 administrators, IT and helpdesk teams, and people given responsibility for Teams in their department. You should have used Teams as a user, have a background in administering Microsoft 365 or organisational IT systems and understand users and groups at a basic level. Some PowerShell experience will help you move faster.
You will be able to use the Teams admin center to manage teams through their life cycle, create policies and assign them to users or groups, configure external and guest access, control meetings, webinars, town halls, messaging and apps, use Teams PowerShell for bulk work, and analyse usage and call quality. Participants who complete the training receive a Certificate of Completion with its own number, which can be verified online.
Yes. It can be run in-house for your IT team, with content adapted to your environment, such as your department structure, your policies for working with partners and your plans for webinars or town halls. You can request a quotation from this page, or contact us on LINE @itgenius or by phone on 02-570-8449.
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