AI · AIC-22

AI for Marketing Teams

AI for Marketing Teams is a course in applying AI across marketing work, from customer research and personas to content, ad copy, images and video scripts, campaign planning, SEO/AEO/GEO and performance analysis. It suits marketers, content creators, social media admins and SME owners who run their own marketing.

Updated
From 6,210 THB / person 6,900 −10% excl. VAT 7% · group rates available
PDFDownload the course outline
  • Duration12 hours · 2 days
  • FormatOnsite / live online
  • Next roundOn request
  • CertificateIncluded

Course overview

Marketing today demands fast content across many channels, constantly adjusted to data. Many marketing teams face the same problems: too much work, not enough time for creative thinking, and repetitive tasks such as writing captions, drafting emails, producing ad copy, summarizing campaign results and answering customers. Generative AI changes this equation, greatly cutting the time spent on production and analysis so the team can focus more on strategy and ideas. The key is knowing how to use AI well, not just asking it to write and pasting the result. This course helps marketing teams use AI in real work confidently and systematically, covering

the whole marketing process, from market and customer research, building customer personas, writing many content formats, creating images and videos with AI, planning campaigns and content calendars, doing SEO/AEO/GEO and social, analyzing results and reporting, to setting up marketing assistants and automation with Custom GPT/Gems and n8n, plus brand safety, copyright and PDPA practices. All content is taught through workshops on real marketing tasks, finishing with a capstone project where learners plan their own end-to-end marketing campaign with AI. (2 days, 6 hours per day, 12 hours in total, Beginner to Intermediate level, no AI or programming background required.)

What you’ll gain

  • Understand how AI changes the marketing process and choose the right AI tool for each task
  • Design prompts for marketing work and set a brand voice so AI produces on-brand output
  • Use AI for market research, customer insight and building customer personas
  • Use AI to write many content formats: articles, social, email and ad copy, with repurposing
  • Use AI to create images, banners and video scripts for marketing
  • Plan campaigns, content calendars and A/B testing approaches with AI
  • Use AI for SEO, AEO/GEO and effective social content
  • Use AI to analyze campaign results and prepare executive reports
  • Set up marketing assistants and automation with Custom GPT/Gems and n8n
  • Set brand safety, copyright and PDPA practices for AI-assisted marketing

Who this course is for

  • Marketers, digital marketers, content creators and social media admins
  • Marketing and brand teams that produce a lot of content and campaigns
  • Business owners and SME entrepreneurs who do their own marketing
  • Agency, PR and communication teams that want more production capacity
  • Marketing managers and leads who want to set up AI use for the whole team

Prerequisites

  • General computer and internet skills
  • Understanding of your marketing work or team process to use as a case study during training
  • Some experience with social media or basic marketing tools helps but is not required
  • No AI or programming background required

Curriculum

Course Details

A 2-day course, 6 hours per day (12 hours in total), delivered as a hands-on workshop with a capstone project. Beginner to Intermediate level, no AI background required. Learners take home a marketing prompt library, a marketing assistant (Custom GPT/Gem), content calendar and campaign plan templates, and a brand safety, copyright and PDPA checklist.

Day 1 AI and Marketing Work and Content Production

Section 1: How AI Changes Marketing Work

  • An overview of generative AI in marketing and what changes in the workflow
  • AI use cases in marketing: research, content, ads, SEO, social and customer service
  • Choosing the right AI tool (ChatGPT, Claude, Gemini) for each task
  • AI limits and a verification mindset before publishing

Section 2: Effective Prompts for Marketers

  • A good prompt structure for marketing: role, target audience, context and output format
  • Setting brand voice and tone of voice so AI produces on-brand work
  • Using examples and few-shot to keep style consistent
  • Building a team prompt library for recurring work

Section 3: Market Research and Customer Insight with AI

  • Using AI to analyze market, competitors and trends
  • Building customer personas and customer journeys from available data
  • Summarizing insight from reviews, comments and surveys
  • Workshop: build a customer persona and insight summary for the learner's brand or product

Section 4: Content Creation with AI

  • Writing many content formats: articles, social posts, emails and captions
  • Writing ad copy that fits the target audience with clear selling points
  • Repurposing one piece of content into many channels, and adjusting tone, translation and length
  • Workshop: produce a content set for one campaign (posts, email and ad copy) with AI

Section 5: Visual and Creative with AI

  • Creating illustrations and banners with AI image generation
  • Writing short-video scripts and storyboards with AI
  • Using Canva and AI design tools to produce graphics fast, and keeping visual style on-brand
  • Workshop: design an image and short-video script for the learner's campaign
Day 2 Campaigns, SEO, Automation and Analytics

Section 6: Campaign Planning and Strategy with AI

  • Using AI to help plan campaign strategy and the marketing funnel
  • Building a content calendar and posting plan
  • Generating campaign ideas, themes and A/B testing approaches
  • Keeping messaging consistent across channels (omni-channel message)

Section 7: SEO, AEO/GEO and Social with AI

  • Using AI to find and group keywords and outline SEO articles
  • AEO/GEO concepts to make content that AI search and assistants pick up
  • Adapting content to each social platform
  • Workshop: outline an SEO article and a social post set from target keywords

Section 8: Marketing Automation and Assistants

  • Building a Custom GPT or Gem as an on-brand marketing assistant
  • Embedding brand guidelines and business rules for consistent results, shared across the team
  • An overview of automation with n8n, such as summarizing comments or queuing content
  • Workshop: build one marketing assistant for a task the team repeats every week

Section 9: Analytics and Reporting with AI

  • Using AI to analyze campaign data and summarize key points
  • Reading results and finding insight from numbers (engagement, reach, conversion)
  • Preparing executive marketing reports that support decisions, with cautions on interpretation
  • Workshop: analyze a sample campaign dataset and summarize it into a one-page report

Section 10: Brand Safety, Copyright and PDPA

  • Brand risks when using AI: accuracy, tone of voice and misinformation
  • Copyright of AI-generated work and how to use it safely
  • Customer data and PDPA: what can and cannot go into AI
  • Setting the marketing team's AI usage guideline

Section 11: Capstone Project and Real-world Adoption

  • Task: plan the learner's marketing campaign end to end with AI, from persona, strategy and content to visuals and a measurement plan
  • Present the work and get feedback from the instructor and peers
  • A first-30-days adoption plan and setting up AI use for the whole marketing team

Schedule & training options

For individuals — public rounds

No public rounds are open right now. Join the waiting list and we will contact you first when the next round opens, or ask us on LINE. Or call 02-570-8449 or 088-807-9770

For organisations — in-house / private

  • Tailor the content to your team’s tools and projects
  • Your dates, at your office or live online
  • Quotation with tax ID for procurement
Corporate training quote

Instructors

Frequently asked questions

How do you set a brand voice so AI writes content that sounds like your brand?

Summarise your brand voice as clear points: brand personality, level of formality, words to use and avoid, and the target audience. Add two or three strong examples of your brand's posts or articles as few-shot examples, then save everything in a Custom GPT, a Gem or the team's prompt library so everyone works to the same standard. Check the output against your brand guidelines before publishing.

What are AEO and GEO, and how do they differ from SEO?

SEO aims to rank a website in traditional lists of search results. AEO, answer engine optimisation, aims to have your content used directly as the answer, for example in answer boxes or voice assistants. GEO, generative engine optimisation, aims to have AI tools such as ChatGPT, Gemini or Copilot cite your brand in their responses. All three reward content that answers real questions clearly, is well structured and is accurate and trustworthy.

How do you create a customer persona with AI?

Gather the real data you have, such as customer records, reviews, social comments or survey results, and ask the AI to identify clear customer segments. Then have it draft a persona for each segment covering goals, pain points, buying behaviour and preferred channels, followed by a customer journey. Check that every point is backed by real data rather than invented, then use the personas to shape messaging and choose channels.

Who is the AI for Marketing Teams course for, and what should I know beforehand?

It suits marketers, digital marketers, content creators and social media admins, brand teams producing large volumes of content, agency and PR teams, and SME owners who handle their own marketing. You need general computer skills and an understanding of your team's marketing work. Experience with social media or marketing tools helps, and no AI or programming knowledge is required.

What will I be able to do after the AI for Marketing Teams course?

You will be able to write marketing prompts and set a brand voice, use AI for market research and customer personas, write articles, posts, emails and ad copy and repurpose them, create images and video scripts, plan campaigns and content calendars, apply AI to SEO, AEO and GEO, analyse campaign results and set up marketing assistants with Custom GPTs or Gems. Participants who complete the training receive a Certificate of Completion with its own number, which can be verified online.

Can the AI for Marketing Teams course be run in-house for our team?

Yes. It can be run in-house for your team, with examples adapted to your own work, such as using your company's real brand, products and campaigns as exercises and building a shared prompt library and brand voice for the whole team. You can request a quotation from this page, or contact us on LINE @itgenius or by phone on 02-570-8449.

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