AI · AIC-67

ChatGPT for Work

ChatGPT for Work is a hands-on workshop on using ChatGPT for real tasks, from structured prompting and generating Word, Excel and PowerPoint files to building a Custom GPT. It suits office staff, sales and marketing teams and business owners who handle documents and email every day, and you leave with a Custom GPT your team can reuse.

Updated
From 2,610 THB / person 2,900 −10% excl. VAT 7% · group rates available
PDFDownload the course outline
  • Duration6 hours · 1 days
  • FormatOnsite / live online
  • Next roundOn request
  • LevelBeginner

Course overview

ChatGPT has become a tool many people open every working day, yet most still use it one question at a time. Today it can read files, analyze data, produce Word, Excel and PowerPoint files, connect to email and calendars, carry out in-depth research and run tasks on a schedule. What separates people who get useful results from those who keep rewriting is how they brief it, which capability they pick for the job, and how they check the output before using it.

This course is a full day of workshops built around one running case study, a monthly performance report. Learners start with a structured prompt framework, then summarize documents into a Word file, analyze data and export it to Excel, and build a PowerPoint deck. In the afternoon they connect Gmail and Google Calendar to triage email and plan the week, use Deep Research, build a Custom GPT, set up Custom Instructions and Memory, and schedule automated tasks. The day closes with a real work challenge and a personal AI work plan with risk controls. (1 day, 6 hours, Beginner level.)

What you’ll gain

  • Write work prompts with a structured framework and refine answers iteratively until they are usable
  • Use ChatGPT to analyze documents and data, and check accuracy before using the results
  • Produce Word, Excel and PowerPoint files with ChatGPT and check the formatting of each file
  • Connect Gmail and Google Calendar to triage email and plan the working week
  • Use Deep Research to investigate a topic and verify sources systematically
  • Build a Custom GPT for a recurring task and share it with the team
  • Set up Custom Instructions, Memory and Scheduled Tasks so ChatGPT handles routine work
  • Plan responsible use of AI in your own work, with ways to measure results and control risk

Who this course is for

  • Office staff, managers, HR and customer service teams who handle documents and email every day
  • Sales, marketing and analyst roles that produce reports, data summaries and presentations
  • Teachers, lecturers and anyone who regularly prepares documents, teaching materials or slides
  • Business owners and freelancers who want AI to cut the time spent on routine work
  • Existing ChatGPT users who want to apply it to real work in a deeper, more systematic way

Prerequisites

  • Comfortable using a computer (Windows or macOS) and Microsoft Office or Google Workspace
  • Your own ChatGPT account; a paid plan is recommended because several features in the course require one
  • A Gmail and Google Calendar account to use in the workshops
  • No programming or AI background is needed
  • An acceptance that AI output always needs human review before it is used

Curriculum

Course Details

A 1-day, 6-hour course (09:00-16:00) run as hands-on workshops all day, following one monthly performance report case study through every topic. Beginner level, no programming background needed. Learners use their own ChatGPT account; a paid plan is recommended because features such as app connections, Deep Research, Custom GPTs and Scheduled Tasks require one. A Gmail and Google Calendar account is needed for the workshops. Learners take home a workbook, the prompt framework, prompt templates, sample data files, the Word, Excel and PowerPoint files they build in class, at least one Custom GPT, one scheduled task, a quality checklist and a personal AI work plan.

Day 1: ChatGPT as a Work Assistant, from Documents to Automated Tasks

Section 1 Generative AI and ChatGPT Overview
  • The generative AI landscape and how chatbots, copilots and AI agents differ

  • What ChatGPT can do: read files, analyze data, connect apps, research, Custom GPTs and scheduled tasks

  • Strengths, limits and hallucination, and the human-in-the-loop principle

  • Introducing the case study used all day: a monthly performance report

Section 2 Workshop: Prompting for Work
  • A framework: goal, context, input, constraints, output format and quality check

  • Structured versus unstructured prompts, and setting role, audience, tone and length

  • Refining answers iteratively instead of starting over every time

  • Workshop: build a library of prompt templates for your own work

Section 3 Workshop: Documents to a Word File
  • Upload PDF and Word files and extract the key points

  • Summarize into an executive brief and make line-by-line edits in Canvas

  • Compare content across several documents

  • Workshop: export a Word file and check the document formatting

Section 4 Workshop: Data Analysis and an Excel File
  • Upload an Excel or CSV file and explain what each column means

  • Check for blanks, duplicates and outliers before analyzing

  • Find statistics and trends, and build tables and charts

  • Workshop: export a multi-sheet Excel file and verify the formulas

Section 5 Workshop: Building PowerPoint Slides
  • Design the slide structure first, with the audience and time slot in mind

  • Bring in charts from the data workshop and add speaker notes

  • Edit a single slide without regenerating the deck, and formatting limitations

Section 6 Workshop: Connecting Gmail and Google Calendar
  • App connections, permission scope, read-only versus taking action, approvals and organizational data policy

  • Gmail: triage the last 24 hours of email by urgency and consolidate related threads

  • Summarize action items with owners and deadlines, then draft replies in the right tone and check before sending

  • Calendar: review density and conflicts, protect focus time and prepare meeting agendas

  • Workshop: combine calendar and email into a weekly plan with three priorities and the reasons for them

  • Workshop: draft meeting requests and follow-up emails from the plan

Section 7 Workshop: Search and Deep Research
  • How regular search differs from Deep Research, and when to use each

  • Set the scope, time period, geography and industry, then review the research plan before it runs

  • Check sources, dates and credibility, and separate fact, opinion and AI inference

  • Workshop: reconcile conflicting sources and add the findings to the morning's deliverables

Section 8 Workshop: Building a Custom GPT
  • Pick a recurring task and turn an SOP into instructions: role, scope, steps and output format

  • Upload reference files and set constraints and working conditions

  • Tell it to ask back when information is missing and to name the reference files it used

  • Workshop: test with real data, refine, and share with the team

Section 9 Workshop: Custom Instructions, Memory and Scheduled Tasks
  • Set your role, default language, tone, length, format and things to avoid, then test before and after

  • Review, edit and delete memory, decide what to keep, and group conversations by task to avoid context bleed

  • Tasks that suit scheduling, and setting the output format and notifications

  • Managing the task list, limitations, and human review for sensitive work

  • Workshop: schedule a Monday-morning email and calendar summary, then run it now to test

Section 10 Work Challenge and Responsible AI
  • Workshop: pick a real work scenario, run it end to end into multi-format output, and share techniques

  • Summarize what worked for each group and add it to the prompt template library

  • Checklist: verification, sensitive data, accountability, fairness and explainability

  • Personal AI plan: one task to try within 7 days and one recurring task for a Custom GPT or scheduled task

  • Keep templates, measure before and after, set risk controls, and name a reviewer

Schedule & training options

For individuals — public rounds

No public rounds are open right now. Join the waiting list and we will contact you first when the next round opens, or ask us on LINE. Or call 02-570-8449 or 088-807-9770

For organisations — in-house / private

  • Tailor the content to your team’s tools and projects
  • Your dates, at your office or live online
  • Quotation with tax ID for procurement
Corporate training quote

Instructors

Frequently asked questions

What should a prompt include to get more accurate work from ChatGPT?

A work prompt should cover six things: the goal, the context and audience, the input data to use, constraints such as length or tone, the output format such as a table or bullet points, and the quality criteria. Once you have an answer, refine it in the same conversation, for example by asking for a shorter version or more figures, rather than starting again, and save prompts that work well as templates.

What is a Custom GPT and how do you build one?

A Custom GPT is a version of ChatGPT set up for a specific job, with its own instructions, reference files and scope. Choose a recurring task, turn its SOP into instructions that define the role, scope, steps and output format, upload reference files, and tell it to ask follow-up questions when information is missing. Test it on real data until results are consistent, then share it with your team.

How does Deep Research differ from ordinary search in ChatGPT?

Ordinary search suits questions that need a quick answer from a handful of sources. Deep Research takes longer: it plans the investigation, reads many sources and produces a cited report, which suits market analysis or comparing options. Define the scope, time period, region and industry clearly, review the research plan before it starts, and always check the sources, dates and reliability of what it finds.

Who is the ChatGPT for Work course for, and what should I know beforehand?

It suits office staff, managers and HR teams who handle documents and email every day, sales, marketing and analyst roles that produce reports and presentations, and business owners and freelancers who want to spend less time on routine work. No programming or AI knowledge is needed; you just need to be comfortable with a Windows or macOS computer and Microsoft Office or Google Workspace.

What will I be able to do after the ChatGPT for Work course?

You will be able to write prompts with a structured framework, analyse documents and data with ChatGPT and check accuracy, produce Word, Excel and PowerPoint files, connect Gmail and Google Calendar to triage email and plan your week, research with Deep Research, build a Custom GPT for your team and set up Scheduled Tasks for routine work. Participants who complete the training receive a Certificate of Completion with its own number, which can be verified online.

Which accounts do I need for the ChatGPT for Work course?

You use your own ChatGPT account, and a paid plan is recommended because several features in the course, such as app connections, Deep Research, building a Custom GPT and Scheduled Tasks, require one. You also need a Gmail and Google Calendar account for the workshops, and a Windows or macOS computer.

Related articles

Articles are published in Thai.