AI Literacy for Everyone is a jargon-free introduction to AI at work, covering choosing tools, writing prompts, using AI for documents, email and meeting summaries, and understanding its limits and PDPA data rules. It suits staff in any role with no IT background and organisations training many people at once, and you leave with a 30-day plan for using AI in your own work.
AI has become a basic workplace tool, yet many employees still do not know how to start, what work it fits, or what to watch out for. This one-day (6-hour) course is designed for people in every function who have no IT background: understand how AI works without technical jargon, get to know the common tools and how they differ, write prompts that produce genuinely usable results, and apply it
to daily work starting the very next day. The content is hands-on with the learner's real work such as drafting and summarizing documents, replying to email, summarizing meetings, generating ideas and organizing information. Equally important, it covers AI limits, checking for fabricated information (hallucination) and protecting organizational and personal data under PDPA, finishing with a personal 30-day adoption plan. (1 day, 6 hours, Beginner level, no AI or IT background required.)
Course Details
A 1-day course (6 hours), delivered as a hands-on workshop. Beginner level, no AI or IT background required. Learners take home a starter prompt library, a personal 30-day AI adoption plan, and a checklist for verifying AI output and handling data under PDPA. Ideal for in-house delivery to an entire organization.
AI is the broad term for systems that do tasks which normally need human thinking. Machine learning is one approach to AI, where computers learn patterns from large amounts of data instead of following hand-written rules, as in spam filtering. Generative AI is a branch of machine learning that creates new content such as text, images or audio, as ChatGPT, Claude and Gemini do.
Use a five-part structure that works for any task: give the AI a role, provide the context, state clearly what you want, specify the output format, such as a table or bullet points, and set constraints such as length or tone. Include an example of good work if you have one, then refine the prompt round by round until the result is usable. Save prompts that work so you can reuse them.
Hallucination is when an AI confidently makes things up, such as figures, laws or references that do not exist, because the model generates likely-sounding text rather than looking up facts. Check figures and facts against the original source, ask the AI for its sources and actually open them, and watch for information that may be out of date. AI is an assistant, and responsibility for the work stays with you.
It suits staff in any role who want to start using AI but are unsure where to begin, HR, administration, accounting, sales, marketing and customer service teams, managers who want to understand what AI can do, and organisations training many people. No AI, IT or programming knowledge is needed, just basic computer, smartphone and internet skills and an email address for signing up to AI tools.
You will be able to choose between tools such as ChatGPT, Claude, Gemini and Microsoft Copilot, write prompts that produce usable results, draft, summarise and check documents, email and meeting notes, verify output before using it, and know which data must never go into AI under PDPA, leaving with a 30-day plan and your own prompt library. Participants who complete the training receive a Certificate of Completion with its own number, which can be verified online.
Yes. It can be run in-house, which suits organisations that want to give many staff a grounding in AI, with examples adapted to your own work, such as your documents, email and AI usage guidelines. You can request a quotation from this page, or contact us on LINE @itgenius or by phone on 02-570-8449.
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