Microsoft Tools · MIC-68

Office 365 Administration and Troubleshooting

18 hours 3 days
Last updated

Office 365 Administration and Troubleshooting is a 18-hour training course by IT Genius Institute. เมื่อคุณได้รับสิทธิ์ให้เป็นผู้ดูแลระบบ Office 365 สำหรับองค์กรของคุณ หลักสูตรนี้จะได้เรียนรู้การจัดการองค์กรที่ครอบคลุมพื้นฐานตั้งแต่รู้จักภาพรวม, บริการต่างๆ,…

Training schedule

No public rounds are open right now — register your interest and we will contact you when the next round opens, or request an in-house session for your team.

Corporate training quote

Office 365 Administration and Troubleshooting เมื่อคุณได้รับสิทธิ์ให้เป็นผู้ดูแลระบบ Office 365 สำหรับองค์กรของคุณ หลักสูตรนี้จะได้เรียนรู้การจัดการองค์กรที่ครอบคลุมพื้นฐานตั้งแต่รู้จักภาพรวม, บริการต่างๆ, การ config, เครื่องมือ, เทคนิค ไปจนถึงระดับการแก้ปัญหาบริการต่างๆ ของ Office 365 เป็นหลักสูตรเฉพาะที่ต้องการผู้มีความรู้ความเชี่ยวชาญโดยเฉพาะ และหาเรียนไม่ได้โดยทั่วไป

Objectives

  • สามารถแก้ปัญหาจากผู้ใช้งานบริการต่างๆ ของ Office 365 ในองค์กรได้

Who this course is for

  • ผู้ที่กำลังจะเป็นผู้ดูแลระบบ Office 365 ในองค์กร

Prerequisites

  • การใช้โปรแกรม Microsoft Office 365

Curriculum

Module 1: Office 365 services overview
This module describes the features of Office 365 and identifies recent improvements to the service. It also identifies licensing options, describes the process of Office 365 tenant configuration, and lists appropriate Office 365 client options.
Lessons

  • Overview of Office 365 services
  • Office 365 licensing overview
  • Office 365 tenant configuration
  • Office 365 clients

Lab: Office 365 services overview

  • Setting up Office 365 lab environment
  • Configuring Office 365 Services

Module 2: Office 365 administration, tools, and techniques
This module describes how to manage Office 365 by using the administrative portals and Windows PowerShell. It also explains how to manage administrative access and troubleshoot administration in Office 365.
Lessons

  • Managing Office 365 with the administrative portals
  • Managing Office 365 with Windows PowerShell
  • Managing administrative access in Office 365
  • Troubleshooting administration in Office 365

Lab: Administering Office 365

  • Using administrative portal
  • Administering Office 365 with Windows PowerShell
  • Configuring role-based administration
  • Troubleshooting administrative access in Office 365

Module 3: Administering and troubleshooting directory synchronization and directory objects
This module describes directory synchronization and federation. The module explains how to manage Microsoft Azure Active Directory Connect (Azure AD Connect) and user and group objects in Office 365. Additionally, it describes how to troubleshoot objects and directory synchronization in Office 365.
Lessons

  • Overview of directory synchronization and federation overview
  • Azure AD Connect management
  • Managing users and groups objects in Office 365
  • Troubleshooting objects and directory synchronization in Office 365

Lab: Administering directory synchronization, users, and groups in Office 365

  • Configuring Azure AD Connect
  • Managing Office 365 users and groups by using the Office 365 admin center
  • Managing Office 365 password policies
  • Troubleshooting synchronization issues with user objects in Office 365

Module 4: Administering and troubleshooting Exchange Online
This module describes the subscription options and roles in Exchange Online. It explains how to administer Exchange Online recipients and client access policies in Exchange Online and how to troubleshoot Exchange Online.
Lessons

  • Exchange Online management overview
  • Administering Exchange Online recipients
  • Administering client access policies in Exchange Online
  • Troubleshooting Exchange Online

Lab: Administering and troubleshooting Exchange Online

  • Configuring and administering Exchange Online recipients
  • Configuring delegated administration
  • Configuring client access policies
  • Troubleshoot Exchange Online

Module 5: Administering and troubleshooting Skype for Business Online and Teams
This module describes Skype for Business Online and Teams. It explains how to administer, manage, and troubleshoot Skype for Business Online and Teams.
Lessons

  • Skype for Business Online and Teams overview
  • Administering and managing Skype for Business Online and Teams
  • Troubleshooting Skype for Business Online and Teams

Lab: Administering Skype for Business Online and Teams

  • Configuring Skype for Business Online and Teams organization settings
  • Configuring Skype for Business Online and Teams user settings
  • Troubleshooting Skype for Business Online

Module 6: Administering and troubleshooting SharePoint Online
This module describes how to configure SharePoint Online settings and site collections and external user access to SharePoint Online. It also explains how to manage Microsoft OneDrive for Business synchronization and how to troubleshoot SharePoint Online.
Lessons

  • SharePoint Online management overview
  • Administering SharePoint Online site collections
  • Administering external users in SharePoint Online
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online

Lab: Configuring and administering SharePoint Online

  • Configuring SharePoint Online settings
  • Creating and configuring a SharePoint site collection
  • Configuring and verifying external user sharing
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online

Module 7: Planning and deploying Office 365 ProPlus
This module describes Office 365 ProPlus. It also explains how to plan and manage user-driven Office 365 ProPlus deployments and how to troubleshoot the deployments.
Lessons

  • Overview of Office 365 ProPlus
  • Managing user-driven Office 365 ProPlus deployments
  • Troubleshooting Office 365 ProPlus deployments

Lab: Managing Office 365 ProPlus installations

  • Preparing Office 365 ProPlus installations
  • Managing user-driven Office 365 ProPlus installations
  • Managing centralized Office 365 ProPlus installations
  • Troubleshooting Office 365 ProPlus deployments

Module 8: Administering and troubleshooting compliance and security in Office 365
This module describes the compliance features in Office 365. It explains how to administer Azure Information Protection and the compliance features in Office 365, how to configure and administer email security in Office 365, and how to troubleshoot Office 365 compliance and protection.
Lessons

  • Overview of compliance features in Office 365
  • Administering information protection in Office 365
  • Administering compliance features in Office 365
  • Configuring and administering email security in Office 365
  • Troubleshooting Office 365 compliance and protection

Lab: Configuring and troubleshooting compliance and security

  • Configuring rights management in Office 365
  • Configuring compliance features
  • Configuring email protection
  • Troubleshooting security and compliance

Frequently asked questions

Who is Office 365 Administration and Troubleshooting for, and what background is needed?

Built for ผู้ที่กำลังจะเป็นผู้ดูแลระบบ Office 365 ในองค์กร Background you should have: การใช้โปรแกรม Microsoft Office 365 Not sure the fit is right? Talk to our team on LINE @itgenius or call 02-570-8449.

How much does Office 365 Administration and Troubleshooting cost and how long does it run?

THB 45,000. The course runs 18 hours. The fee covers course materials, lunch and refreshments throughout. Pay by bank transfer to the company account, confirm it on our payment page, and we can issue the receipt or tax invoice in your company's name.

Do I get a certificate?

Yes. Everyone who completes the course receives a Certificate of Completion from IT Genius Institute. Each certificate carries its own number, and anyone holding that number can verify it online on our certificate page, so you can add it to your portfolio or pass it to HR as evidence of training.

Where does the training take place, and is there an online option?

You can attend onsite at IT Genius Institute or arrange to join online, and we also run it as a private in-house session for your team. Ask about dates and venues on LINE @itgenius or call 02-570-8449.

What if I fall behind or miss a session — can I retake it?

Yes. You may retake the same course free of charge in a later round, under the institute's conditions. Tell our team which course and round you attended, and we will check it and offer you the rounds that still have seats. Ask us on LINE @itgenius or call 02-570-8449.

How do I enrol, or request a quotation for my company?

Enrol online with the registration form on this page. You can register several attendees at once and enter your tax ID and billing address for the tax invoice. Or request a company quotation straight from the quote button. For anything else call 02-570-8449 or reach us on LINE @itgenius.

Instructors

Run this course for your whole team

We run this course in-house, tailored to your stack.

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