Microsoft Tools · MIC-37

Microsoft Excel Troubleshooting

Microsoft Excel Troubleshooting is a course in fixing common Excel problems, such as data turned into dates, wrong formula results, colleagues entering unrealistic values or deleting formulas, broken links between files and slow workbooks, with shortcuts that get work done faster. It suits regular Excel users, staff who build reports and anyone refreshing the basics before advanced Excel.

Updated
From 6,210 THB / person 6,900 −10% excl. VAT 7% · group rates available
PDFDownload the course outline
  • Duration12 hours · 2 days
  • FormatOnsite / live online
  • Next roundOn request
  • CertificateIncluded

Course overview

People who use Excel every day tend to hit the same problems again and again. Frequently used commands take several clicks, codes starting with zero lose their zeros, numbers turn into dates, formulas disagree with the calculator, colleagues enter unrealistic values or delete formulas by accident, every file asks about links when it opens, or a workbook grows so large that it opens slowly. These problems have causes that can be found, and most can be fixed with tools already in Excel.

This course gathers the problems most often met in Excel in Microsoft 365 and works through them one by one: program settings, automatic data conversion, entering data in many cells at once, checking formulas with the formula auditing tools, shortening formulas, data validation, highlighting and selecting cells by condition, custom number formats and Thai digits, protecting formula cells, summarising across sheets with 3-D references and Consolidate, and on to links between files and slow workbooks. It finishes with a workshop that repairs a real problem file. (2 days, 6 hours per day, 12 hours in total, Intermediate level.)

What you’ll gain

  • Set up Excel for your work, including the Quick Access Toolbar, fonts and default folder
  • Prevent unwanted automatic data conversion and enter data in many cells at once
  • Find the cause of wrong formula results with the formula auditing tools and fix it at the source
  • Shorten formulas so they are easy to read and maintain, and control data entry with data validation
  • Format numbers with custom number formats, including Thai digits and amounts in words
  • Protect formula cells while still letting others enter data
  • Summarise data across sheets, manage links between files and fix slow workbooks

Who this course is for

  • People who use Excel regularly and lose time on the same problems
  • Administrative, finance, accounting and HR staff who build reports in Excel
  • People who send files to several colleagues to fill in
  • Anyone refreshing the basics before Excel database or advanced formulas courses

Prerequisites

  • Able to use Windows and manage files and folders
  • Able to use Excel for everyday work, such as entering data, formatting and writing SUM or IF formulas
  • Having completed a basic Excel course will help
  • Learners may bring problem Excel files from their own work for the workshop (no confidential data)

Curriculum

Course Details

This is the 2026 edition of the Microsoft Excel Troubleshooting course. It runs for 2 days, 6 hours per day, 12 hours in total (09:00-16:00), as lectures with labs, at Intermediate level. It keeps the original topics of the Quick Access Toolbar, program defaults, entering data in many cells, checking formulas, data validation, custom number formats, Thai digits, cell protection, 3-D references, Consolidate and spelling out numbers, updates every procedure for Excel in Microsoft 365, and adds automatic data conversion settings, Evaluate Formula, LET, Allow Edit Ranges, the Workbook Links pane, Check Performance and TRIMRANGE. Learners take home a table of symptoms and fixes, practice files with answers and sample number format codes.

Day 1 Settings, Data Entry and Checking Formulas

Section 1: Lab: Setting Up Excel for Your Work

  • Show and customise the Quick Access Toolbar with frequently used commands
  • Set the default font, size and number of sheets for new workbooks
  • Default save folder, AutoSave, AutoRecover and version history
  • Lab: set up Excel and create a workbook template for your team

Section 2: Lab: Fixing Data Entry and Conversion Problems

  • Lost leading zeros, long numbers rounded and text turned into dates
  • Set Automatic Data Conversion to suit your organisation's data
  • Numbers stored as text, and Buddhist versus Gregorian era dates
  • Lab: fix badly formatted staff codes, phone numbers and dates

Section 3: Lab: Entering Data in Many Cells and Sheets at Once

  • Ctrl+Enter to enter one value in scattered cells
  • Group sheets and Fill Across Worksheets
  • Go To Special to select blanks, formulas or constants, then fill them
  • Paste Special without formatting, and Flash Fill
  • Lab: fill the gaps in a report exported from another system

Section 4: Lab: Tracking Down Wrong Formula Results

  • Error Checking and what #N/A, #VALUE!, #REF! and #SPILL! mean
  • Trace Precedents, Trace Dependents and Evaluate Formula
  • Absolute and relative references, circular references and calculation options
  • Totals that do not match because of decimals, and using ROUND
  • Lab: check and fix the formulas in a budget report

Section 5: Lab: Shortening Formulas So They Are Easy to Maintain

  • Copy formulas correctly and name ranges with Name Manager
  • Excel tables and structured references instead of fixed ranges
  • LET to name values in a formula, and IFS and XLOOKUP instead of nested IFs
  • Lab: rewrite a long formula in a sample file so it is shorter

Section 6: Lab: Controlling Data Entry with Data Validation

  • Limit number ranges, dates and text length
  • Drop-down lists from a table, and lists that grow with the data
  • Input messages, error alerts and Circle Invalid Data
  • Lab: a budget request form that rejects values over the limit
Day 2 Formatting, Protecting and Summarising Across Sheets

Section 7: Lab: Highlighting and Selecting Cells by Condition

  • Built-in and formula-based conditional formatting
  • Manage overlapping rules with Manage Rules
  • Go To Special and Find All to select cells by condition
  • Lab: highlight items over budget and dates close to the deadline

Section 8: Lab: Custom Number Formats and Thai Digits

  • Read number format codes: positive, negative, zero and text sections
  • Show baht or another unit after the number while keeping it calculable
  • Show numbers and dates in Thai digits with format codes
  • BAHTTEXT for amounts in Thai words, and English words with LAMBDA
  • Lab: a receipt showing Thai digits and the amount in words

Section 9: Lab: Protecting Formula Cells

  • Locked and unlocked cells, and Protect Sheet
  • Allow Edit Ranges so each part can edit only its own range
  • Hide formulas, Protect Workbook, and the limits of Excel's protection
  • Lab: a shared input file where formulas cannot be deleted

Section 10: Lab: Summarising Across Sheets with 3-D References and Consolidate

  • 3-D references to total the same cell across many sheets
  • Consolidate to combine data in different positions into a new table
  • Design data tables separately from report tables
  • Lab: summarise 12 monthly sheets into an annual report

Section 11: Lab: Fixing Links Between Files and Slow Files

  • The Workbook Links pane: refresh, change source and break links
  • Set how links refresh when the file opens so it stops asking every time
  • Check Performance to clean unused cells, and TRIMRANGE to trim empty ranges
  • Lab: fix a file with broken links that opens slowly

Section 12: Workshop: Repairing a Problem Excel File

  • Workshop: trace the problems in a real report file using the symptom table
  • Fix the data, formulas, number formats and protection
  • Add data validation and cross-sheet summaries so the report is ready to use
  • Wrap up with a checklist before handing the file to others

Schedule & training options

For individuals — public rounds

No public rounds are open right now. Join the waiting list and we will contact you first when the next round opens, or ask us on LINE. Or call 02-570-8449 or 088-807-9770

For organisations — in-house / private

  • Tailor the content to your team’s tools and projects
  • Your dates, at your office or live online
  • Quotation with tax ID for procurement
Corporate training quote

Instructors

Frequently asked questions

How do I enter the same data in many cells at once in Excel?

Select all the cells first. If they are scattered, hold Ctrl and click each one. Then type the entry and press Ctrl+Enter, and it goes into every selected cell without bringing any formatting with it. To fill only the empty cells, use Go To Special and choose Blanks first, and to enter data on several sheets at once, group the sheets.

How do I stop others editing formulas in Excel while still letting them enter data?

Every cell in Excel starts out locked. Select the cells people should fill in and clear Locked on the Protection tab of Format Cells, then turn on Protect Sheet on the Review tab with a password. Formula cells can no longer be changed, but the input cells still work. To let different people edit different ranges, use Allow Edit Ranges.

Why does Excel turn numbers into dates or drop leading zeros, and how do I fix it?

Excel converts data automatically when an entry looks like a number or a date, so it drops leading zeros, rounds numbers longer than 15 digits or turns some codes into dates. In Excel in Microsoft 365 on Windows you can turn off each conversion under File, Options, Data in the Automatic Data Conversion section, or format the column as Text before entering or importing the data.

Who is the Microsoft Excel Troubleshooting course for, and what should I know beforehand?

It suits people who use Excel regularly and keep running into the same problems, administrative, finance, accounting and HR staff who build reports in Excel, and anyone refreshing the basics before Excel database or advanced formulas courses. You should know Windows and have used Excel for everyday work for a while, such as entering data and writing SUM or IF formulas.

What will I be able to do after the Microsoft Excel Troubleshooting course?

You will be able to set up Excel and the Quick Access Toolbar for your work, prevent unwanted data conversion, enter data in many cells at once, check and fix wrong formulas, shorten formulas, restrict what can be entered, highlight cells by condition, format numbers including Thai digits and amounts in words, protect formula cells, summarise across sheets and fix files with broken links or slow loading. Participants who complete the training receive a Certificate of Completion with its own number, which can be verified online.

Can the Microsoft Excel Troubleshooting course be run in-house for our team?

Yes. It can be run in-house for your team, with examples adapted to your own work, such as solving problems from the Excel files your team actually uses. You can request a quotation from this page, or contact us on LINE @itgenius or by phone on 02-570-8449.

Related articles

Articles are published in Thai.