Microsoft Word Troubleshooting is a course in fixing the problems people meet most often in Word with Thai documents, such as the keyboard switching language, broken paragraphs and numbering, single landscape pages, tables, tab stops and fonts that shift on another computer, plus shortcuts that speed up document work. It suits clerks, administrative staff, secretaries and experienced Word users.
People who use Word every day tend to hit the same problems again and again. The keyboard switches language when they press Enter, English text comes out larger than Thai, pressing Tab twice indents the whole paragraph, numbering refuses to restart, a blank page appears at the end, or text moves out of place when the file is opened on another computer. Most of these problems have a clear cause in automatic settings, paragraph formatting or fonts, and once you understand the cause you can fix them in a few clicks and stop them happening again.
This course gathers the problems most often met when using Word in Microsoft 365 with Thai documents and works through them one by one: turning off unwanted automatic behaviour, paragraph formatting, page layout and sections, numbering and Thai numerals, styles, tables, tab stops, forms, pictures and objects, and on to file and font problems, recovering files, protecting documents and printing, together with shortcuts that make document work faster. It finishes with a workshop that repairs a real problem document. (2 days, 6 hours per day, 12 hours in total, Intermediate level.)
Course Details
This is the 2026 edition of the Microsoft Word Troubleshooting course. It runs for 2 days, 6 hours per day (12 hours in total, 09:00-16:00), as lectures with labs, at Intermediate level. It keeps the original approach of starting from the symptom and tracing the cause, updates every procedure for Word in Microsoft 365, and adds AutoSave, version history, file recovery, font embedding, PDF export, the Selection Pane, content controls and the Accessibility Checker. Learners take home a table of symptoms and fixes, practice files with answers and a sample template.
Section 1: Lab: Turning Off Unwanted Automatic Behaviour
Section 2: Lab: Fixing Paragraphs and Line Spacing
Section 3: Lab: Fixing Page Layout and Sections
Section 4: Lab: Fixing Numbering and Thai Numerals
Section 5: Lab: Styles and Templates That Are Easy to Maintain
Section 6: Lab: Repeated Text, Searching and Shortcuts
Section 7: Lab: Fixing Tables and Calculations
Section 8: Lab: Dotted Lines, Forms and Tab Stops
Section 9: Lab: Fixing Pictures and Objects
Section 10: Lab: Files, Fonts and Compatibility
Section 11: Lab: Protecting, Reviewing and Printing
Section 12: Workshop: Repairing a Problem Document
No public rounds are open right now. Join the waiting list and we will contact you first when the next round opens, or ask us on LINE. Or call 02-570-8449 or 088-807-9770
This comes from an option that lets Word switch the keyboard to match the language of the text around the cursor. Go to File > Options > Advanced and, under Editing options, clear Automatically switch keyboard to match language of surrounding text. The course practises checking this option together with the default language and font settings.
Insert a Next Page section break before and after the page, then change the orientation to Landscape for that section only. Alternatively, select the page's content, open Page Setup and choose Apply to: Selected text so that Word inserts the section breaks for you.
The usual causes are a missing font on the other computer, a different printer, or the file opening in Compatibility Mode. You can prevent it by embedding fonts at File > Options > Save, where the font's licence allows, positioning text with tab stops or tables instead of spaces, and sending a PDF when the recipient does not need to edit.
It suits clerks, administrative staff, secretaries and anyone who regularly produces Thai documents in Word, as well as IT staff who answer users' questions. You should already have used Word for everyday work for some time.
You will be able to diagnose and fix common Word problems yourself, covering paragraphs, sections, numbering, tables, tab stops, objects, fonts and files, build documents with styles and templates that stop the problems recurring, and share documents as PDF with confidence.
Yes. IT Genius Institute runs in-house sessions and can use the forms and documents your team actually works with as lab exercises. Contact us for a quotation.
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