AI · AIC-61

AI for Supply Chain and Planning

AI for Supply Chain and Planning is a course in using AI for supply chain planning, from seasonal demand forecasting in Excel and Python and measuring accuracy with MAPE to safety stock, reorder points, MPS, MRP and S&OP scenarios. It suits production planners, purchasing teams and warehouse and logistics staff, and you leave able to build a supply chain KPI dashboard in Power BI.

Updated
From 8,010 THB / person 8,900 −10% excl. VAT 7% · group rates available
PDFDownload the course outline
  • Duration12 hours · 2 days
  • FormatOnsite / live online
  • Next roundOn request
  • CertificateIncluded

Course overview

Manufacturers facing seasonal demand have to plan under several layers of uncertainty at once: sales that rise and fall through the year, raw material prices, delivery lead times and supplier risk. Planning on experience and spreadsheets alone risks both excess inventory and stockouts in the busiest season, so planning teams need tools that forecast more accurately and support faster decisions. This course applies AI across the Plan, Source, Make, Deliver cycle. It starts with forecasting seasonal demand using Forecast Sheet (ETS) and Python in Excel, measuring accuracy with MAPE and forecast bias, and building a

consensus forecast. It then turns the forecast into inventory policy with ABC / XYZ, safety stock and reorder point, plans production with MPS, MRP and capacity planning concepts, uses Copilot for procurement work, builds a supply chain dashboard in Power BI, and closes with scenario simulation for an S&OP meeting. Every step is hands-on in Excel, Copilot and Power BI on simulated data that runs continuously across both days. This is not ERP or planning software training, and no programming is required. (2 days, 6 hours per day, 12 hours in total, Intermediate level.)

What you’ll gain

  • Identify AI opportunities at each supply chain stage, from Plan, Source, Make and Deliver through Return
  • Understand time series components and choose a forecasting method that fits the data
  • Build seasonal demand forecasts with Forecast Sheet, Copilot and Python in Excel
  • Assess accuracy with MAPE and forecast bias and combine forecasts with human judgement through consensus forecasting
  • Classify items with ABC / XYZ and calculate safety stock and reorder point with AI assistance
  • Run what-if scenarios and prepare decision data for the S&OP meeting
  • Use generative AI responsibly to support procurement and supplier management
  • Build a supply chain KPI dashboard in Power BI and use Copilot to summarize insights

Who this course is for

  • Production planning (PC) staff and supervisors
  • Procurement and purchasing teams and supplier management
  • Warehouse, logistics and sales operations teams
  • Anyone who takes part in S&OP or monthly planning meetings

Prerequisites

  • Completed AI Literacy for Everyone or an equivalent grasp of basic AI concepts
  • Understanding of planning, procurement, warehouse or logistics work in your own unit
  • Intermediate Microsoft Excel (basic formulas, PivotTables)
  • No programming or advanced statistics background required

Curriculum

Course Details

A 2-day course, 6 hours per day (12 hours in total, 09:00-16:00), delivered as lectures with hands-on workshops built on one continuous case across both days. Intermediate level, no programming required. The course focuses on applying AI with the tools planning teams already use; it is not ERP or planning software training. Tools covered are Microsoft Excel (Forecast Sheet, PivotTable) with Copilot and Python in Excel, Power BI Desktop and Microsoft 365 Copilot Chat. Learners bring a Windows 10/11 notebook with current Microsoft 365 Apps and Power BI Desktop installed in advance, plus a Microsoft 365 Copilot account as enabled by their organization. Practice

data covering sales history, inventory, lead times and suppliers is simulated with seasonal patterns and provided by the instructor, and learners may bring their own masked data to the workshops. Learners take home a demand forecasting Excel file with accuracy measurement, an ABC / XYZ, safety stock and reorder point template, a prototype Power BI dashboard for supply chain KPIs, prompt templates for procurement and supplier analysis, and S&OP recommendation slides from the scenario simulation. Assessment includes a 20-question pre-test and post-test, evaluation of forecast and calculation accuracy in the workshops and the quality of the S&OP presentation, and a post-training satisfaction survey.

Day 1 AI for Forecasting and Planning

Section 1: The Supply Chain in the AI Era

  • Overview of the Plan, Source, Make, Deliver and Return supply chain cycle
  • The bullwhip effect and how its impact ripples through the supply chain
  • Seasonal swings, raw material prices, delivery lead times and supplier risk
  • Why volatility makes traditional planning no longer enough

Section 2: AI Use Cases Across the Supply Chain

  • Demand sensing and demand forecasting
  • Inventory optimization and supplier risk assessment
  • AI in logistics and generative AI for procurement
  • Case studies of AI in manufacturing supply chains

Section 3: Demand Forecasting Fundamentals

  • Time series components: trend, seasonality and noise
  • Moving average and exponential smoothing methods
  • Machine learning forecasting compared with traditional methods
  • MAPE and forecast bias for data-driven decisions instead of trusting AI unconditionally

Section 4: Hands-On Forecasting in Excel

  • Creating a forecast with Forecast Sheet (ETS) in Excel
  • Having Copilot build a forecast with Python in Excel
  • Comparing the accuracy of each method with MAPE and forecast bias
  • Lab: forecast simulated sales data both ways and choose the better result

Section 5: Forecast with Data, Decide with People

  • Combining AI forecasts with human decision making
  • Adjusting forecasts with market information the model cannot see
  • Building a consensus forecast across the functions involved
  • The role of the forecast in the S&OP process

Section 6: Workshop 1: Seasonal Demand Forecast

  • Case: five simulated products with different seasonal patterns, forecast 12 months ahead
  • Measure the forecast accuracy of each product with MAPE and forecast bias
  • Use the case study provided by the instructor or masked data from your own work
  • Workshop: summarize the forecast to carry into day 2
Day 2 Inventory, Procurement and S&OP

Section 7: Inventory Management with AI

  • Classifying items with ABC / XYZ analysis
  • Calculating safety stock from demand variability and lead time
  • Calculating the reorder point to set the right time to order
  • Having Copilot build the formulas and explain the results, with a reusable template

Section 8: Production and Capacity Planning

  • The master production schedule (MPS) concept
  • Material requirements planning (MRP) and how it links to the MPS
  • Capacity planning and checking whether capacity can support the plan
  • Using AI to simulate what-if scenarios for the production plan

Section 9: AI for Procurement

  • Spend analysis to see spending by category and supplier
  • Monitoring supplier risk
  • Summarizing contract terms and drafting RFQs with Copilot
  • Trade secret precautions when using generative AI

Section 10: Supply Chain Dashboard

  • Designing a supply chain KPI dashboard in Power BI
  • OTIF, inventory turnover, days of supply and forecast accuracy metrics
  • Using Copilot to summarize insights from the dashboard
  • Lab: build a prototype Power BI dashboard from simulated data

Section 11: Limitations and Risks of AI

  • Incomplete data and its effect on forecast reliability
  • Unexplainable results and the problems they cause in decision making
  • The risk of over-reliance on AI
  • Using AI responsibly in supply chain work

Section 12: Workshop 2: S&OP Scenario

  • Build on the day 1 forecast to calculate safety stock and reorder point for each product
  • Simulate a 20% demand increase in peak season
  • Simulate a longer lead time for a key raw material
  • Workshop: present recommendations to a simulated S&OP meeting

Schedule & training options

For individuals — public rounds

No public rounds are open right now. Join the waiting list and we will contact you first when the next round opens, or ask us on LINE. Or call 02-570-8449 or 088-807-9770

For organisations — in-house / private

  • Tailor the content to your team’s tools and projects
  • Your dates, at your office or live online
  • Quotation with tax ID for procurement
Corporate training quote

Instructors

Frequently asked questions

How do you calculate safety stock and the reorder point?

A common formula sets safety stock as the Z value for your target service level multiplied by the standard deviation of daily demand and by the square root of the lead time in days. The reorder point is average daily demand multiplied by the lead time, plus safety stock; when stock falls to that level, you place an order. The more volatile the demand or the less reliable the lead time, the higher the safety stock needs to be.

What is MAPE and how does it measure forecast accuracy?

MAPE, or mean absolute percentage error, is the average percentage gap between forecast and actual demand, ignoring whether the error is positive or negative. Lower is better, but it does not show direction, so pair it with forecast bias, which reveals whether you consistently over- or under-forecast. Be careful with items whose actual sales are zero or very low, as MAPE becomes unreliable there.

How do you forecast seasonal sales in Excel?

Start by arranging the data in two columns: evenly spaced dates or months, and the sales for each period. Then select the data and use Forecast Sheet on the Data tab, which applies exponential triple smoothing and detects seasonality automatically. Set the forecast end date and confidence interval, and finally compare the results with actual sales using MAPE to decide whether the method needs adjusting.

Who is the AI for Supply Chain and Planning course for, and what should I know beforehand?

It suits production planning staff and supervisors, procurement and supplier management teams, warehouse and logistics staff, and anyone who takes part in S&OP meetings. You should have completed AI Literacy for Everyone or understand basic AI concepts, know the planning, purchasing or warehouse work of your own unit and use Excel at an intermediate level, including basic formulas and PivotTables. No programming or advanced statistics is required.

What will I be able to do after the AI for Supply Chain and Planning course?

You will be able to forecast seasonal demand with Forecast Sheet, Copilot and Python in Excel and measure accuracy with MAPE, classify items with ABC/XYZ analysis, calculate safety stock and reorder points, run what-if scenarios to prepare for S&OP meetings and build a supply chain KPI dashboard in Power BI. Participants who complete the training receive a Certificate of Completion with its own number, which can be verified online.

What do I need to prepare for the AI for Supply Chain and Planning course?

Bring a Windows 10 or 11 laptop with current Microsoft 365 Apps and Power BI Desktop installed in advance, plus a Microsoft 365 Copilot account if your organisation provides one. Practice data is simulated with seasonal patterns and supplied for you, and you may bring your own masked data to the workshop. The course does not teach any particular ERP or planning system.