AI · AIC-64

Human-Core Skills for the AI Era

Human-Core Skills for the AI Era is an experiential workshop on the skills AI cannot replace: critical thinking, Design Thinking, decision-making under uncertainty, communication and emotional resilience. It suits staff, supervisors and managers who now use AI day to day, and you leave with a 90-day personal development plan.

Updated
From 3,510 THB / person 3,900 −10% excl. VAT 7% · group rates available
PDFDownload the course outline
  • Duration6 hours · 1 days
  • FormatOnsite / live online
  • Next roundOn request
  • LevelBeginner

Course overview

As AI drafts documents, analyzes data and answers questions faster every day, working people face a question they cannot avoid: where does our value lie? The World Economic Forum Future of Jobs Report 2025 finds that around 39% of the skills employers need will change by 2030, and that alongside AI and technology skills the fastest-growing skills include creative thinking, resilience and flexibility, curiosity, and leadership, all human skills that AI finds hard to replace. This course is an experiential workshop that spends around 70% of its

time on group activities, reflection and simulations, building core human skills in the context of working alongside AI: critical thinking about AI output, creativity and problem solving with design thinking, decision making under uncertainty, communication and teamwork, emotional intelligence and resilience, a love of learning, and ethical judgment. Scenarios are drawn from manufacturing and office work, every skill comes together in the Human + AI Challenge, and the day closes with an individual development plan. (1 day, 6 hours in total, suitable for all levels, no technology background required.)

What you’ll gain

  • Understand how work and skills are changing in the AI era based on the WEF Future of Jobs Report 2025
  • Work with AI in a human-in-the-loop model where people make the decisions
  • Evaluate AI output critically before using it to make decisions
  • Apply creativity and design thinking together with AI to solve problems
  • Make decisions under uncertainty and take responsibility for their outcomes
  • Develop communication, teamwork and emotional management skills in times of change
  • Plan continuous self-development and take responsibility for AI-assisted work

Who this course is for

  • Employees at every level preparing to work alongside AI
  • Production line supervisors who communicate, coach and solve problems with their teams
  • Office staff who are starting to use AI in daily work
  • Managers who want to develop their own skills and set an example for the team
  • Graduates of AI Literacy for Everyone who want to build on it with human skills

Prerequisites

  • Willingness to join group activities and share experiences with other learners
  • Completing AI Literacy for Everyone first is recommended to understand the context of working with AI
  • No technology skills required
  • Bring one situation or problem from your own work to use in the activities and workshop

Curriculum

Course Details

A 1-day course, 6 hours in total (09:00-16:00), run as an experiential workshop with around 70% of the time spent on group activities, reflection and simulations. Suitable for all levels with no technology skills required. Microsoft 365 Copilot Chat is used as a supporting tool in some activities, which calls for at least one notebook or smartphone per team with a Microsoft 365 Copilot account, but the heart of the

course is developing human skills. The reference frameworks are the WEF Future of Jobs Report 2025 and design thinking (Stanford d.school). The instructor provides scenario cards, flipcharts and sticky notes. Assessment includes a pre- and post-course self-assessment of core skills, evaluation of participation and output in the Human + AI Challenge, and a post-course satisfaction survey. Learners take home a critical thinking checklist, design thinking tools and a 90-day Personal Development Plan.

Day 1: Building Human Strengths to Add Real Value Alongside AI

Section 1 How Work Is Changing in the AI Era
  • Key findings from the WEF Future of Jobs Report 2025 that every worker should know

  • Around 39% of the skills employers need will change by 2030

  • Fast-growing skills: creative thinking, resilience and flexibility, curiosity, and leadership

  • Work AI does well compared with work that still depends on people

  • Human + AI collaboration in a human-in-the-loop model where people make the decisions

Section 2 Critical Thinking about AI Output
  • Questioning AI answers before using them to make decisions

  • Checking the evidence and the source of information

  • Separating facts from opinions

  • Watching for bias, both in AI and in ourselves

  • Activity: AI says this, so how far can we trust it?

Section 3 Creative Thinking and Design Thinking
  • The design thinking process: Empathize, Define, Ideate, Prototype, Test

  • Using AI as a brainstorming partner to widen the range of ideas

  • The human role in choosing, filtering and deciding among the ideas

  • Solving workplace problems with design thinking, with AI as an assistant

Section 4 Decision Making under Uncertainty
  • Weighing options when information is incomplete or conflicting

  • Deciding on information AI has summarized while knowing its limits

  • Assessing the risks and impact of each option

  • Owning the decision even when AI proposed the options

Section 5 Communication and Teamwork
  • Active listening and empathy

  • Giving and receiving feedback constructively

  • Working across functions and communicating with many groups of stakeholders

  • AI can draft the message, but only people can build trust

Section 6 Emotional Intelligence and Resilience
  • Recognizing and understanding your own emotions

  • Managing stress caused by change at work

  • Resilience: recovering and adapting when the unexpected happens

  • Building a growth mindset toward new technology

Section 7 Learning Agility and Lifelong Learning
  • Techniques for learning new things quickly

  • Using AI as a tutor (AI Tutor) for self-development

  • Lifelong learning with AI as an assistant

  • Curiosity, a fast-growing skill that helps you keep pace with new technology

Section 8 Ethics and Accountability
  • Integrity in using AI to help with work

  • Disclosing which work was done with AI assistance

  • Accountability for the work you deliver, even when AI helped draft it

  • Ethical judgment in situations that are not clear-cut

Section 9 Workshop: Human + AI Challenge
  • Each team takes a simulated scenario based on the work of team members or a case study prepared by the instructor

  • Example: a customer complains of abnormal product noise while the parts assembly line has a quality problem

  • Use AI to gather information and draft options, then apply human skills to understand stakeholders, decide and communicate

  • Workshop: present the team result and reflect together

Section 10 A 90-Day Personal Development Plan
  • Reviewing your pre- and post-course self-assessment of core skills

  • Summarizing your strengths and the skills to develop, drawn from the activities throughout the day

  • Setting skill development goals for the next 90 days, with AI as a learning assistant

  • Workshop: build your individual Personal Development Plan

Schedule & training options

For individuals — public rounds

No public rounds are open right now. Join the waiting list and we will contact you first when the next round opens, or ask us on LINE. Or call 02-570-8449 or 088-807-9770

For organisations — in-house / private

  • Tailor the content to your team’s tools and projects
  • Your dates, at your office or live online
  • Quotation with tax ID for procurement
Corporate training quote

Instructors

Frequently asked questions

What does human-in-the-loop mean when working with AI?

Human-in-the-loop is a way of working where AI helps to draft, search or analyse, but a person always checks the output and makes the final decision. You decide which parts of the task AI may handle, review its results before using them, and then make and own the decision yourself. This uses AI's speed while keeping human judgement, context and ethics in charge.

What should you check before using an answer from AI?

Check facts, figures and names against the original sources, see whether the answer is backed by evidence or a source, look for hidden assumptions or bias, and ask whether it really fits the context of your work. AI can sound confident even when it is wrong, so for anything that feeds into an important decision, have a subject expert review it as well.

What are the stages of Design Thinking, and how can AI support them?

Design Thinking, as taught by the Stanford d.school, has five stages: empathise with users, define the problem, ideate, prototype and test. AI can help at some stages, for instance by summarising user feedback, widening the range of ideas or speeding up a first prototype, but understanding people and choosing the solution still rely on human judgement.

Who is the Human-Core Skills for the AI Era course for, and what should I know beforehand?

It suits employees at every level preparing to work alongside AI, production supervisors who communicate and coach their teams, office staff starting to use AI and managers who want to set an example. No technology skills are needed, but you should be willing to join group activities. Completing AI Literacy for Everyone first is recommended, and you should bring one situation or problem from your own work.

What will I be able to do after the Human-Core Skills for the AI Era course?

You will be able to work with AI on a human-in-the-loop basis, assess AI output critically before using it, apply Design Thinking with AI to solve problems, make decisions under uncertainty and manage emotions through change, leaving with a critical thinking checklist and a 90-day personal development plan. Participants who complete the training receive a Certificate of Completion with its own number, which can be verified online.

Can the Human-Core Skills for the AI Era course be run in-house for our team?

Yes. It can be run in-house for your team, with the simulations and group activities adapted to your own work, such as real problems from your production lines or offices. You can request a quotation from this page, or contact us on LINE @itgenius or by phone on 02-570-8449.