AI · AIC-29

AI for Aesthetic Clinics

AI for Aesthetic Clinics is a course in using AI for aesthetic clinic work, from content and promotional images within advertising rules to chat replies, bookings, post-treatment follow-up, chatbots and n8n automation, while protecting client data. It suits clinic owners and managers, marketing and social media teams, front desk and customer care staff.

Updated
From 6,210 THB / person 6,900 −10% excl. VAT 7% · group rates available
PDFDownload the course outline
  • Duration12 hours · 2 days
  • FormatOnsite / live online
  • Next roundOn request
  • CertificateIncluded

Course overview

Aesthetic clinics are a highly competitive business that must communicate with clients constantly: creating content and promotional images on social media, answering chats and booking appointments, caring for clients after treatment, and handling documents and front-desk administration. These tasks are time-consuming and must be done consistently, while the business also holds sensitive client data and operates under advertising rules for medical and beauty services that require caution. Generative AI helps clinic teams work faster and more consistently, with the key being ethical, compliant use that protects client data. This course is designed to help aesthetic clinic teams

use AI in real work confidently and responsibly, covering marketing and content, creating images and promotional media, customer service and booking, client care and CRM, chatbots and clinic assistants, documents and administration, and automation with n8n, with ethics, advertising rules, data security and PDPA at the core. This course focuses on marketing, service and administration, not medical diagnosis or advice, which remains the responsibility of licensed medical professionals. All content is taught through workshops, finishing with a capstone project. (2 days, 6 hours per day, 12 hours in total, Beginner to Intermediate level, no AI or programming background required.)

What you’ll gain

  • Understand how AI changes aesthetic clinic work and choose the right AI tool for each task
  • Design prompts and set a consistent clinic brand tone
  • Use AI to create marketing content and captions on social media within advertising rules
  • Use AI to create images and promotional media ethically and with consent
  • Use AI to help with customer service, chat replies and booking
  • Use AI for client care and CRM, including post-treatment follow-up
  • Build chatbots and clinic assistants with Custom GPT/Gems
  • Use AI to help with documents and front-desk administration
  • Set up clinic automation with n8n, such as appointment reminders and review requests
  • Understand ethics, beauty-service advertising rules, data security and PDPA for client data

Who this course is for

  • Aesthetic clinic owners and managers
  • Clinic marketing teams and social media admins
  • Front desk staff and customer service teams
  • Client care and CRM teams
  • Medical assistants and admin staff handling documents and administration

Prerequisites

  • General computer, smartphone and internet skills
  • Experience using social media or the clinic's marketing channels
  • Understanding of your clinic work or process to use as a case study during training
  • No AI or programming background required

Curriculum

Course Details

A 2-day course, 6 hours per day (12 hours in total), delivered as a hands-on workshop with a capstone project. Beginner to Intermediate level, no AI background required. The course focuses on marketing, service and administration, not medical diagnosis. Learners take home a clinic prompt library, a clinic assistant (Custom GPT/Gem), content and service FAQ templates, and an ethics, advertising and PDPA checklist.

Day 1 AI for Marketing, Content and Customer Service

Section 1: AI in Aesthetic Clinic Work

  • An overview of generative AI in aesthetic clinic work and what changes in the process
  • AI use cases: marketing, content, images, customer service, CRM and administration
  • Key scope: AI helps with marketing and service, not diagnosis or medical advice
  • Cautions on beauty-service advertising rules and ethical AI use

Section 2: Prompts and Clinic Brand Tone

  • A good prompt structure for clinic work: role, customer group, service and output format
  • Setting a consistent clinic brand tone and voice across the team
  • Using examples to keep content and communication style consistent
  • Building a clinic prompt library for recurring work

Section 3: Marketing and Social Content for Clinics

  • Using AI to create content, captions and post plans for social media
  • Writing promotions and messages that attract without over-promising or breaking advertising rules
  • Tailoring content to each platform and customer group
  • Workshop: create a set of clinic promotional content and captions with AI

Section 4: Images and Promotional Media with AI

  • Using AI and Canva to create professional clinic images and promotional media
  • Guidelines for using before-after images ethically, transparently and with consent
  • Cautions on using AI-generated images so they don't over-communicate or mislead
  • Workshop: design one clinic image or promotional media with AI and Canva

Section 5: Customer Service and Booking

  • Using AI to help answer customer chats and give appropriate basic service information
  • Preparing standard answer sets and FAQ for the front desk and service team
  • Helping manage bookings and follow up with interested customers
  • Workshop: prepare a clinic service message set and booking FAQ with AI
Day 2 CRM, Clinic Assistants, Administration and Ethics

Section 6: CRM and Post-treatment Client Care

  • Using AI to help care for clients and follow up appropriately (without medical advice)
  • Preparing post-treatment follow-up messages and returning-client care
  • Summarizing and categorizing client data for better care (on masked data)
  • Workshop: prepare a client care and follow-up message set with AI

Section 7: Chatbots and Clinic Assistants

  • Building a Custom GPT or Gem as an assistant answering customer questions on services and promotions
  • Embedding service data and FAQ for consistent, on-brand results
  • Connecting the assistant to LINE OA and handing off to the team when needed
  • Workshop: build one clinic assistant to answer common questions

Section 8: Documents and Clinic Administration

  • Using AI to help with documents, forms and clinic admin work
  • Summarizing meetings and preparing basic operations reports
  • Managing data and documents systematically, being careful with sensitive data

Section 9: Clinic Automation with n8n

  • Setting up clinic automation with n8n, such as appointment reminders and confirmations
  • Requesting reviews and following up with customers systematically
  • Connecting data across channels for a complete customer view, with access control
  • Workshop: design one simple automation flow for the clinic

Section 10: Ethics, Advertising, Data Security and PDPA

  • Beauty-service advertising rules and ethical communication that doesn't mislead
  • Client data is sensitive: what can and cannot go into AI, and masking data before use
  • Personal and health data under PDPA and consent for using images and data
  • Setting the clinic's responsible AI usage guideline

Section 11: Capstone Project and Real-world Adoption

  • Task: set up an end-to-end AI toolkit for the learner's clinic work, from marketing and content and customer service to a clinic assistant and client care
  • Present the work and get feedback from the instructor and peers
  • A first-30-days adoption plan and setting up ethical AI use for the whole clinic team

Schedule & training options

For individuals — public rounds

No public rounds are open right now. Join the waiting list and we will contact you first when the next round opens, or ask us on LINE. Or call 02-570-8449 or 088-807-9770

For organisations — in-house / private

  • Tailor the content to your team’s tools and projects
  • Your dates, at your office or live online
  • Quotation with tax ID for procurement
Corporate training quote

Instructors

Frequently asked questions

How do you use AI to write aesthetic clinic content without breaking advertising rules?

Put the restrictions into your prompt from the start: no guaranteed results, no exaggerated claims such as instant results or completely safe, and no attacks on other clinics. Have the AI write from accurate service information with an educational focus. Then build a checklist of the advertising rules for aesthetic services to review every post against, and have a responsible person approve each one before it is published.

How do you set up automatic appointment reminders and review requests with n8n?

Start with the source of your bookings, such as Google Calendar or Google Sheets. Build an n8n workflow that runs on a schedule, pulls the next day's appointments and sends reminders through the channel your clinic uses. For review requests, trigger a message a suitable time after each visit, use AI to write friendly, polite wording, and send only to clients who have consented to receive messages under PDPA.

Can you use before-and-after photos created or edited with AI?

You should not. Before-and-after images must be genuine photos of clients who have given written consent, because creating or retouching results with AI misleads viewers and risks breaching the advertising rules for aesthetic services. AI can still help around the image, with layout, supporting graphics or captions, provided nothing showing the treatment result is altered, and consent records should be kept in line with PDPA.

Who is the AI for Aesthetic Clinics course for, and what should I know beforehand?

It suits aesthetic clinic owners and managers, clinic marketing teams and social media admins, front desk and client care staff, and medical assistants and administrators who handle paperwork. You need general computer, smartphone and internet skills, some experience with social media or the clinic's marketing channels and an understanding of your clinic's work. No AI or programming knowledge is required.

What will I be able to do after the AI for Aesthetic Clinics course?

You will be able to set your clinic's brand tone for AI, create social content and captions within advertising rules, produce images and publicity material ethically, use AI to answer chats and manage bookings, follow up clients after treatment, build chatbots with Custom GPTs or Gems, and automate reminders and review requests with n8n while protecting client data. Participants who complete the training receive a Certificate of Completion with its own number, which can be verified online.

Can the AI for Aesthetic Clinics course be run in-house for our clinic team?

Yes. It can be run in-house for your clinic team, with examples adapted to your own work, such as your services, social channels and the questions your clients ask most, along with shared practices for handling client data. You can request a quotation from this page, or contact us on LINE @itgenius or by phone on 02-570-8449.