AI · AIC-24

AI for HR & Admin

AI for HR & Admin is a course in using AI for HR and administrative work, from job descriptions and screening applications to drafting policies, onboarding documents, training content and HR data analysis. It suits HR officers and managers, administrative staff, secretaries, recruiters and SME owners who handle HR themselves.

Updated
From 6,210 THB / person 6,900 −10% excl. VAT 7% · group rates available
PDFDownload the course outline
  • Duration12 hours · 2 days
  • FormatOnsite / live online
  • Next roundOn request
  • CertificateIncluded

Course overview

HR and administrative work involves a large amount of paperwork and routine tasks: writing job postings, screening applications, drafting letters and policies, answering employee questions about benefits and regulations, preparing onboarding documents, summarizing meetings and producing reports. These tasks are time-consuming and repetitive, leaving HR less time to care for people and set talent strategy. Generative AI greatly reduces the time spent on these tasks so HR and admin teams work faster and to one standard. This course is designed to help HR and admin teams use AI in real work confidently and systematically, covering the

whole process, from recruitment, writing HR documents and policies, employee communication and onboarding, learning and development, analyzing HR data and surveys, to setting up HR assistants and admin automation with Custom GPT/Gems and n8n, plus practices for protecting employee data under PDPA, which is especially sensitive. All content is taught through workshops on real HR and admin tasks, finishing with a capstone project where learners set up an end-to-end AI toolkit for their own work. (2 days, 6 hours per day, 12 hours in total, Beginner to Intermediate level, no AI or programming background required.)

What you’ll gain

  • Understand how AI changes HR and admin work and choose the right AI tool for each task
  • Design prompts for HR work and set a communication tone that fits the organizational culture
  • Use AI for recruitment: writing job descriptions, screening applications and preparing interview questions
  • Use AI to draft HR documents and policies, letters, announcements and forms
  • Use AI to communicate with employees and prepare onboarding documents
  • Use AI for learning and development: creating training content, quizzes and learning paths
  • Use AI to analyze HR data and employee surveys and prepare reports
  • Use AI for admin work: summarizing meetings, scheduling and managing documents
  • Set up HR assistants and admin automation with Custom GPT/Gems and n8n
  • Set practices for protecting employee data under PDPA

Who this course is for

  • HR staff and managers and personnel teams
  • Admin staff, secretaries and office support roles
  • HR business partners, recruiters and learning & development staff
  • Business owners and SME entrepreneurs who handle HR and admin themselves
  • Executives who want to set up AI use for HR and admin teams

Prerequisites

  • General computer and internet skills
  • Understanding of your HR or admin work or team process to use as a case study during training
  • Basic Microsoft Office or Google Workspace skills
  • No AI or programming background required

Curriculum

Course Details

A 2-day course, 6 hours per day (12 hours in total), delivered as a hands-on workshop with a capstone project. Beginner to Intermediate level, no AI background required. Learners take home an HR prompt library, an HR assistant (Custom GPT/Gem), job description, policy, onboarding document and meeting-minutes templates, and a PDPA checklist.

Day 1 AI in HR from Recruitment to Employee Communication

Section 1: AI in HR and Admin Work

  • An overview of generative AI in HR and admin work and what changes in the process
  • AI use cases in HR: recruitment, documents, communication, development and analysis
  • Choosing the right AI tool for each task
  • AI limits and a verification mindset for people-related work

Section 2: Effective Prompts for HR Work

  • A good prompt structure for HR: role, context, audience and output format
  • Setting a communication tone that fits the organizational culture and standard
  • Using examples to keep document style consistent
  • Building an HR team prompt library for recurring work

Section 3: Recruitment with AI

  • Using AI to write attractive job descriptions and job postings
  • Helping screen applications and summarize candidate resumes
  • Preparing interview question sets and evaluation criteria
  • Workshop: write a job description and interview question set for the learner's role

Section 4: Writing HR Documents and Policies with AI

  • Drafting letters, announcements and internal circulars
  • Drafting and improving policies, regulations and the employee handbook
  • Creating HR forms and documents, with cautions on accuracy, formality and review
  • Workshop: draft one HR policy or announcement with AI and tailor it to the organization

Section 5: Employee Communication and Onboarding

  • Using AI to write announcements, news and internal communication
  • Preparing onboarding documents and schedules for new employees
  • Creating an FAQ on benefits and regulations, and communicating clearly to the right audience
  • Workshop: prepare an onboarding document set and employee FAQ with AI
Day 2 Development, HR Data, Automation and PDPA

Section 6: Learning and Development with AI

  • Using AI to create training content and learning materials
  • Creating quizzes and learning assessments
  • Designing learning paths by role and distilling knowledge for easy understanding

Section 7: HR Data and Survey Analysis

  • Using AI to analyze basic HR data such as turnover and employee data
  • Summarizing employee opinion and engagement surveys
  • Preparing executive HR reports that support decisions, with cautions on interpretation

Section 8: HR Assistants and Automation

  • Building a Custom GPT or Gem as an HR assistant answering employee questions on benefits and regulations
  • Embedding policies and organizational data for consistent results shared across the team
  • Automation with n8n, such as due-date reminders or summarizing employee requests
  • Workshop: build one HR assistant to answer common employee questions

Section 9: Admin Work and Document Automation

  • Using AI to summarize meetings and produce meeting minutes
  • Helping with scheduling, appointments and planning routine work
  • Managing documents, summarizing long documents, searching within documents, and standardizing repetitive document work
  • Workshop: summarize a sample meeting and produce meeting minutes with AI

Section 10: PDPA and Protecting Employee Data

  • Employee data is sensitive: what can and cannot go into AI
  • Personal data under PDPA and handling it before entering AI
  • Practices for safely storing, using and sharing employee data, and setting the team's AI usage guideline

Section 11: Capstone Project and Real-world Adoption

  • Task: set up an end-to-end AI toolkit for the learner's HR and admin work, from recruitment and documents to communication and an HR assistant
  • Present the work and get feedback from the instructor and peers
  • A first-30-days adoption plan and setting up AI use for the whole HR and admin team

Schedule & training options

For individuals — public rounds

No public rounds are open right now. Join the waiting list and we will contact you first when the next round opens, or ask us on LINE. Or call 02-570-8449 or 088-807-9770

For organisations — in-house / private

  • Tailor the content to your team’s tools and projects
  • Your dates, at your office or live online
  • Quotation with tax ID for procurement
Corporate training quote

Instructors

Frequently asked questions

How do you write a good job description with AI?

Give the AI full details of the role: job title, team, main responsibilities, expected results, essential and desirable skills and your organisation's culture, and specify the format and tone. Have it draft the job description and the job advertisement, check that there is no discriminatory wording, such as unnecessary limits on gender or age, and confirm with the hiring manager that the duties match the real job before posting.

How can you use AI to screen applications fairly while protecting applicants' data?

Define screening criteria based on genuine job requirements first, then ask the AI to summarise each applicant against those criteria with reasons, rather than letting it reject people on its own. Remove or mask unnecessary personal data such as ID numbers, addresses or photos, use AI tools your organisation has approved that do not train on your data, and have HR review every result to reduce bias and stay within PDPA.

How do you use AI to summarise an employee opinion survey?

First remove names and anything that identifies employees from the file. Ask the AI to summarise the numerical scores by topic or department, then group the written comments into main themes, count how often each comes up and quote representative examples. Finally have it draft a report with recommendations, and check the figures against the source file before presenting to management.

Who is the AI for HR & Admin course for, and what should I know beforehand?

It suits HR officers and managers, administrative staff and secretaries, HR business partners, recruiters and learning and development teams, as well as SME owners who handle HR themselves. You need general computer skills, basic Microsoft Office or Google Workspace use and an understanding of your team's work. No AI or programming knowledge is required.

What will I be able to do after the AI for HR & Admin course?

You will be able to use AI to write job descriptions, screen applications and prepare interview questions, draft HR policies, announcements and forms, produce onboarding documents, create training content and quizzes, analyse HR data and staff surveys, summarise meetings and manage admin documents, and set up HR assistants with Custom GPTs or Gems while protecting employee data under PDPA. Participants who complete the training receive a Certificate of Completion with its own number, which can be verified online.

Can the AI for HR & Admin course be run in-house for our team?

Yes. It can be run in-house for your team, with examples adapted to your own work, such as your organisation's real job roles, policies and forms, along with guidelines for using employee data with AI. You can request a quotation from this page, or contact us on LINE @itgenius or by phone on 02-570-8449.