Section 6: Learning and Development with AI
- Using AI to create training content and learning materials
- Creating quizzes and learning assessments
- Designing learning paths by role and distilling knowledge for easy understanding
Section 7: HR Data and Survey Analysis
- Using AI to analyze basic HR data such as turnover and employee data
- Summarizing employee opinion and engagement surveys
- Preparing executive HR reports that support decisions, with cautions on interpretation
Section 8: HR Assistants and Automation
- Building a Custom GPT or Gem as an HR assistant answering employee questions on benefits and regulations
- Embedding policies and organizational data for consistent results shared across the team
- Automation with n8n, such as due-date reminders or summarizing employee requests
- Workshop: build one HR assistant to answer common employee questions
Section 9: Admin Work and Document Automation
- Using AI to summarize meetings and produce meeting minutes
- Helping with scheduling, appointments and planning routine work
- Managing documents, summarizing long documents, searching within documents, and standardizing repetitive document work
- Workshop: summarize a sample meeting and produce meeting minutes with AI
Section 10: PDPA and Protecting Employee Data
- Employee data is sensitive: what can and cannot go into AI
- Personal data under PDPA and handling it before entering AI
- Practices for safely storing, using and sharing employee data, and setting the team's AI usage guideline
Section 11: Capstone Project and Real-world Adoption
- Task: set up an end-to-end AI toolkit for the learner's HR and admin work, from recruitment and documents to communication and an HR assistant
- Present the work and get feedback from the instructor and peers
- A first-30-days adoption plan and setting up AI use for the whole HR and admin team