AI · AIC-35

AI for Dental Clinics

12 hours 2 days

Last updated 25 Sep 2026

AI for Dental Clinics is a 12-hour training course by IT Genius Institute. Dental clinics must communicate with patients and market continuously: creating educational content and promotions, answering chats and appointments, sending…

Training schedule

No public rounds are open right now — register your interest and we will contact you when the next round opens, or request an in-house session for your team.

Corporate training quote

Dental clinics must communicate with patients and market continuously: creating educational content and promotions, answering chats and appointments, sending reminders and recall notices, caring for patients after treatment, and handling documents and front-desk administration. These tasks are time-consuming and must be done consistently, while the business also holds sensitive patient data and operates under advertising rules for medical services that require caution. Generative AI helps clinic teams work faster and more consistently, with the key being ethical, compliant use that protects patient data. This course is designed to help dental clinic teams use AI

in real work confidently and responsibly, covering marketing and educational content, creating images and promotional media, patient service and appointments, patient care and CRM, chatbots and clinic assistants, documents and administration, and automation with n8n, with ethics, advertising rules, data security and PDPA at the core. This course focuses on marketing, service and administration, not diagnosis or treatment advice, which remains the responsibility of licensed dentists. All content is taught through workshops, finishing with a capstone project. (2 days, 6 hours per day, 12 hours in total, Beginner to Intermediate level, no AI or programming background required.)

Objectives

Understand how AI changes dental clinic work and choose the right AI tool for each task
Design prompts and set a consistent clinic brand tone
Use AI to create educational content and marketing captions within advertising rules
Use AI to create images and promotional media ethically and with consent
Use AI to help with patient service, chat replies and appointments
Use AI for patient care and CRM, including appointment reminders and recall
Build chatbots and clinic assistants with Custom GPT/Gems
Use AI to help with documents and front-desk administration
Set up clinic automation with n8n, such as appointment reminders and review requests
Understand ethics, medical-service advertising rules, data security and PDPA for patient data

Who this course is for

Dental clinic owners and managers
Clinic marketing teams and social media admins
Front desk staff and patient service teams
Patient care and CRM teams
Dental assistants and admin staff handling documents and administration

Prerequisites

General computer, smartphone and internet skills
Experience using social media or the clinic's marketing channels
Understanding of your clinic work or process to use as a case study during training
No AI or programming background required

Curriculum

Course Details

A 2-day course, 6 hours per day (12 hours in total), delivered as a hands-on workshop with a capstone project. Beginner to Intermediate level, no AI background required. The course focuses on marketing, service and administration, not diagnosis or treatment. Learners take home a clinic prompt library, a clinic assistant (Custom GPT/Gem), content and service FAQ templates, and an ethics, advertising and PDPA checklist.

Day 1: AI for Marketing, Content and Patient Service

Section 1: AI in Dental Clinic Work

An overview of generative AI in dental clinic work and what changes in the process
AI use cases: marketing, content, images, patient service, CRM and administration
Key scope: AI helps with marketing and service, not diagnosis or treatment
Cautions on medical-service advertising rules and ethical AI use

Section 2: Prompts and Clinic Brand Tone

A good prompt structure for clinic work: role, patient group, service and output format
Setting a consistent, trustworthy clinic brand tone and voice
Using examples to keep content and communication style consistent
Building a clinic prompt library for recurring work

Section 3: Marketing and Educational Content

Using AI to create oral-health educational content, captions and post plans
Writing promotions and messages that attract without over-promising or breaking advertising rules
Tailoring content to each platform and patient group
Workshop: create an educational content and promotional caption set for the clinic with AI

Section 4: Images and Promotional Media with AI

Using AI and Canva to create professional clinic images and promotional media
Guidelines for using before-after and case images ethically, transparently and with consent
Cautions on using AI-generated images so they don't over-communicate or mislead
Workshop: design one clinic image or promotional media with AI and Canva

Section 5: Patient Service and Appointments

Using AI to help answer patient chats and give appropriate basic service information
Preparing standard answer sets and FAQ for the front desk and service team
Helping manage appointments and follow up with interested patients
Workshop: prepare a clinic service message set and appointment FAQ with AI

Day 2: CRM, Recall, Clinic Assistants and Ethics

Section 6: Patient CRM and Post-treatment Care

Using AI to help care for patients and follow up appropriately
Preparing appointment reminders, recall notices and returning-patient care messages
Providing general oral-health care information (without individual treatment advice)
Workshop: prepare a patient-care, reminder and recall message set with AI

Section 7: Chatbots and Clinic Assistants

Building a Custom GPT or Gem as an assistant answering patient questions on services, prices and preparation
Embedding service data and FAQ for consistent, on-brand results
Connecting the assistant to LINE OA and handing off to the team when needed
Workshop: build one clinic assistant to answer common questions

Section 8: Documents and Clinic Administration

Using AI to help with documents, forms and clinic admin work
Summarizing meetings and preparing basic operations reports
Managing data and documents systematically, being careful with sensitive data

Section 9: Clinic Automation with n8n

Setting up clinic automation with n8n, such as appointment reminders and confirmations
Automated recall notices and requesting reviews after treatment systematically
Connecting data across channels for a complete patient view, with access control
Workshop: design one simple automation flow for the clinic

Section 10: Ethics, Advertising, Data Security and PDPA

Medical-service advertising rules and ethical communication that doesn't mislead
Patient data is sensitive: what can and cannot go into AI, and masking data before use
Personal and health data under PDPA and consent for using images and data
Setting the clinic's responsible AI usage guideline

Section 11: Capstone Project and Real-world Adoption

Task: set up an end-to-end AI toolkit for the learner's clinic work, from marketing and content and patient service to a clinic assistant and patient care
Present the work and get feedback from the instructor and peers
A first-30-days adoption plan and setting up ethical AI use for the whole clinic team

Frequently asked questions

Who is AI for Dental Clinics for, and what background is needed?

Built for Dental clinic owners and managers · Clinic marketing teams and social media admins · Front desk staff and patient service teams Background you should have: General computer, smartphone and internet skills · Experience using social media or the clinic's marketing channels Not sure the fit is right? Talk to our team on LINE @itgenius or call 02-570-8449.

How much does AI for Dental Clinics cost and how long does it run?

THB 6,900 (currently THB 6,210 on promotion). The course runs 12 hours. The fee covers course materials, lunch and refreshments throughout. Pay by bank transfer to the company account, confirm it on our payment page, and we can issue the receipt or tax invoice in your company's name.

Do I get a certificate?

Yes. Everyone who completes the course receives a Certificate of Completion from IT Genius Institute. Each certificate carries its own number, and anyone holding that number can verify it online on our certificate page, so you can add it to your portfolio or pass it to HR as evidence of training.

Where does the training take place, and is there an online option?

You can attend onsite at IT Genius Institute or arrange to join online, and we also run it as a private in-house session for your team. Ask about dates and venues on LINE @itgenius or call 02-570-8449.

What if I fall behind or miss a session — can I retake it?

Yes. You may retake the same course free of charge in a later round, under the institute's conditions. Tell our team which course and round you attended, and we will check it and offer you the rounds that still have seats. Ask us on LINE @itgenius or call 02-570-8449.

How do I enrol, or request a quotation for my company?

Enrol online with the registration form on this page. You can register several attendees at once and enter your tax ID and billing address for the tax invoice. Or request a company quotation straight from the quote button. For anything else call 02-570-8449 or reach us on LINE @itgenius.