AI for Multi-Branch Retail is a course in using AI across a retail chain, from promotional content and product images to multichannel, multilingual customer care and branch-level sales and stock summaries. It suits chain owners, area and branch managers and retail marketing teams, and you leave able to build your own retail assistant with Custom GPT or Gems.
Multi-branch retail businesses must manage many areas so every branch moves in the same direction: marketing and promotions, product content and images, customer care across channels, summarizing each branch sales and stock, communicating with store teams, and analyzing data to plan. These tasks are high in volume and must keep a consistent standard across all branches. Generative AI helps retail teams work faster, communicate consistently, and free up time to focus on customers and sales. This course is designed to help multi-branch retail teams use AI in real work confidently and
systematically, covering marketing and content, product images, multi-channel customer care, sales and stock summaries, setting up an assistant and knowledge base, to automation with n8n, plus practices for keeping brand standards across branches, price and stock data accuracy, and protecting customer data under PDPA. All content is taught through workshops on real retail tasks, finishing with a capstone project where learners set up an end-to-end AI toolkit for their own work. (2 days, 6 hours per day, 12 hours in total, Beginner to Intermediate level, no AI or programming background required.)
Course Details
A 2-day course, 6 hours per day (12 hours in total), delivered as a hands-on workshop with a capstone project. Beginner to Intermediate level, no AI background required. Learners take home a central prompt library for all branches, a retail assistant (Custom GPT/Gem), content and promotion templates, and a data-accuracy and PDPA checklist.
Section 1: AI in Multi-Branch Retail Work
Section 2: Prompts and All-Branch Brand Tone
Section 3: Marketing, Promotions and Content
Section 4: Product Images and Marketing Media with AI
Section 5: Multi-Channel Customer Care
Section 6: Multi-Branch Sales and Stock Summaries
Section 7: Chatbots and Retail Assistants
Section 8: Documents and Administration
Section 9: Retail Automation with n8n
Section 10: Customer Data, Accuracy and PDPA
Section 11: Capstone Project and Real-world Adoption
No public rounds are open right now. Join the waiting list and we will contact you first when the next round opens, or ask us on LINE. Or call 02-570-8449 or 088-807-9770
First combine data from every branch into one consistent format, such as branch code, product code, date, units sold and stock on hand. Ask AI to summarise which branches are above or below normal, which products sell differently by area, and which items are overstocked or running low, showing the figures behind each conclusion so you can check them against your system. Then use the findings to plan stock transfers between branches.
Create a central prompt library managed by head office, containing the brand tone, words to use and avoid, and good example messages, with ready-made prompts for common branch tasks such as new product posts, opening-hour notices and customer replies. Branches fill in only their local details, or use an assistant built in Custom GPT or Gems with the same guidance, so every branch sounds the same whoever is writing.
Build an n8n workflow with a Schedule Trigger that pulls stock data each morning from your current source, such as Google Sheets or your POS system's API. A filter node keeps only items below each branch's reorder point, and the workflow sends a summary to the branch manager by email or team chat. This course practises n8n automation such as collecting sales figures and stock alerts.
It suits owners and executives of multi-branch retailers and chains, area and branch managers, retail marketing teams, and customer care and store teams. No AI or programming knowledge is needed. You should be able to use a computer, smartphone and the internet, have used social media or other marketing channels for the business, and understand how your branches work.
You will be able to create consistent marketing content for many branches, produce product images and materials with AI, handle customers across channels and languages, summarise sales and stock by branch for planning, build a retail assistant in Custom GPT or Gems, and automate sales roll-ups and stock alerts with n8n. Participants who complete the training receive a Certificate of Completion with its own number, which can be verified online.
Yes. It can be run in-house for head office and branch managers, with examples adapted to your work, such as building a central prompt library for your own products and brand. You can request a quotation from this page, or contact us on LINE @itgenius or by phone on 02-570-8449.
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