AI for Spa & Wellness is a course in using AI in spa and wellness businesses, from treatment content and images to multilingual chat replies, bookings, review responses and n8n automation. It suits spa owners, store managers, reception teams and spa marketers, and you leave able to build your own spa assistant with Custom GPT or Gems.
Spa and wellness businesses must care for customers attentively and communicate warmly at all times: creating content and beautiful treatment images, answering chats and booking appointments, recommending courses and promotions, caring for existing customers and replying to reviews, and serving international customers in multiple languages. These tasks are detailed and must maintain a consistent standard of delight. Generative AI helps spa teams work faster, communicate in multiple languages, and free up time to focus on the relaxing experience and customer care. This course is designed to help spa and wellness teams use AI in real
work confidently and systematically, covering content and marketing images, booking and customer service, customer care and reviews, setting up an assistant and knowledge base, to automation with n8n, plus practices for communication that avoids over-claiming, gives no medical advice, and protects customer data under PDPA. All content is taught through workshops on real spa tasks, finishing with a capstone project where learners set up an end-to-end AI toolkit for their own work. (2 days, 6 hours per day, 12 hours in total, Beginner to Intermediate level, no AI or programming background required.)
Course Details
A 2-day course, 6 hours per day (12 hours in total), delivered as a hands-on workshop with a capstone project. Beginner to Intermediate level, no AI background required. Learners take home a spa prompt library, a spa assistant (Custom GPT/Gem), content and course templates, and a communication and PDPA checklist.
Section 1: AI in Spa and Wellness Work
Section 2: Prompts and Spa Brand Tone
Section 3: Content and Treatment Marketing
Section 4: Images and Marketing Media with AI
Section 5: Booking and Customer Service
Section 6: Customer Care and Review Replies
Section 7: Chatbots and Spa Assistants
Section 8: Documents and Administration
Section 9: Spa Automation with n8n
Section 10: Customer Data, Communication and PDPA
Section 11: Capstone Project and Real-world Adoption
No public rounds are open right now. Join the waiting list and we will contact you first when the next round opens, or ask us on LINE. Or call 02-570-8449 or 088-807-9770
Give the AI the real treatment details, such as the steps, products used and how guests will feel, and state in the prompt that it must not make medical claims such as curing conditions, weight loss or guaranteed results. Ask it to describe the experience instead, using words like relaxing, refreshing or leaving you feeling light. Review every line before publishing. This course practises communicating appropriately without exaggeration.
Build an assistant in Custom GPT or Gems that holds your treatment details, the length of each service, opening times and precautions. Have it ask what the guest wants, such as relaxation or muscle relief, and about any restrictions, such as pregnancy or product allergies, then suggest suitable treatments and collect preferred dates and times. Reception staff should always check the schedule before confirming a booking.
Write a short brand voice guide describing how you speak to guests, such as warm, calm and friendly, with words to use and avoid, plus two or three examples of your best posts. Set it as the standing instructions in Custom GPT or Gems, or keep it in a shared prompt library, so the whole team works from the same brief and the output keeps one tone whoever is prompting the AI.
It suits owners and managers of spa, massage and wellness businesses, store managers and reception teams, marketing staff and social media admins, and customer care and booking teams. No AI or programming knowledge is needed. You should be able to use a computer, smartphone and the internet, have used social media or other marketing channels for your spa, and understand how your own business runs.
You will be able to create treatment content, captions and marketing plans, produce spa images and materials with AI, use AI to answer guests in several languages, take bookings and recommend treatments, respond to reviews well, build a spa assistant in Custom GPT or Gems, and automate booking reminders and follow-ups with n8n. Participants who complete the training receive a Certificate of Completion with its own number, which can be verified online.
Yes. It can be run in-house for your spa team, with examples adapted to your own work, such as describing your own treatments and setting up a booking assistant. You can request a quotation from this page, or contact us on LINE @itgenius or by phone on 02-570-8449.
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