AI for Tour Operators & Travel is a course in using AI across tour company work, from designing itineraries and marketing content to destination images, multilingual customer replies, quotations and n8n automation. It suits tour company owners, sales teams, travel consultants and marketers, and you leave able to build your own tour assistant with Custom GPT or Gems.
Tour and travel businesses must communicate and market to diverse, multilingual customers constantly: designing tour programs and writing package details, creating content and beautiful destination images, answering chats and qualifying leads, preparing quotes, caring for customers and replying to reviews, and handling documents and coordination. These tasks are high in volume and must be done consistently, especially in high season. Generative AI helps tour teams work faster, communicate in multiple languages, and free up time to focus on the experience and closing sales. This course is designed to help tour and travel teams use AI in real
work confidently and systematically, covering program and content design, creating images and marketing media, customer service and lead care, customer care and reviews, setting up an assistant and knowledge base, to automation with n8n, plus practices for tour and price data accuracy and protecting customer data under PDPA. All content is taught through workshops on real tour tasks, finishing with a capstone project where learners set up an end-to-end AI toolkit for their own work. (2 days, 6 hours per day, 12 hours in total, Beginner to Intermediate level, no AI or programming background required.)
Course Details
A 2-day course, 6 hours per day (12 hours in total), delivered as a hands-on workshop with a capstone project. Beginner to Intermediate level, no AI background required. Learners take home a tour prompt library, a tour assistant (Custom GPT/Gem), tour program and content templates, and a data-accuracy and PDPA checklist.
Section 1: AI in Tour and Travel Work
Section 2: Prompts and Tour Brand Tone
Section 3: Designing Tour Programs and Content
Section 4: Images and Marketing Media with AI
Section 5: Customer Service and Lead Care
Section 6: Customer Care and Review Replies
Section 7: Chatbots and Tour Assistants
Section 8: Documents and Administration
Section 9: Tour Automation with n8n
Section 10: Customer Data, Accuracy and PDPA
Section 11: Capstone Project and Real-world Adoption
No public rounds are open right now. Join the waiting list and we will contact you first when the next round opens, or ask us on LINE. Or call 02-570-8449 or 088-807-9770
Tell the AI who the travellers are, such as families, older guests or corporate groups, along with the destination, number of nights, interests and constraints, such as avoiding long daily drives. Ask for a day-by-day plan with approximate times, accommodation and meals. Then check distances, opening hours and seasonality against reliable sources, because AI may use outdated information or plan unrealistically tight schedules.
Let the AI handle layout and wording rather than calculating figures itself. Pull every amount from your company's cost sheet, such as accommodation, transport, guides and entrance fees, and have the AI arrange it into a quotation that clearly lists what is included and excluded, plus booking and cancellation terms. Staff should check the totals against the spreadsheet every time before sending it to the customer.
Use AI to outline the piece, find an angle and write a first draft, but take facts such as visas, opening hours, fees and site rules from official sources you have checked recently and feed them to the AI to work with. Ask it to mark anything it is unsure about, and have the team review before publishing. This course provides a checklist for tour information accuracy to take back to work.
It suits tour company owners and managers, sales teams and travel consultants, marketing staff and social media admins, customer care teams, and guides or small travel operators. No AI or programming knowledge is needed. You should be able to use a computer, smartphone and the internet, have used social media or other marketing channels for your business, and understand how your company works.
You will be able to design itineraries and write package details, create content and destination images with AI, use AI to answer customers in several languages, qualify leads and prepare quotations, respond to reviews well, build a tour assistant in Custom GPT or Gems, and automate customer follow-up with n8n. Participants who complete the training receive a Certificate of Completion with its own number, which can be verified online.
Yes. It can be run in-house for your tour company, with examples adapted to your team's work, such as designing itineraries for routes you already sell. You can request a quotation from this page, or contact us on LINE @itgenius or by phone on 02-570-8449.
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